Executive Administrative Professional with Cross-Functional Expertise

Mohammad Omranifar

**********@*****.***

Professional Summary

Dedicated and experienced administrative professional with over 10 years of cross- functional expertise in education management, customer service, and hospitality. Capable of adopting processes and implementing them into operations with professionalism and precision. Proven record of public-facing service and customer assistance roles, and leadership; making a strong fit for government roles requiring effective communications with the inner agency and/or public customers. Multilingual and organized, with a strong commitment to serving diverse communities in California. Core Competencies

Education Program Development

Office and Operations Coordination/Management

Public Interaction and Customer Service

Dispatch, Scheduling Systems, and Multitasking

Cash Handling, Financial Reconciliation

Microsoft Office (Word, Excel, Outlook)

Professional Experience

Hotel Receptionist

Best Western –Santa Cruz, Scotts Valley, California 2026 A11 Bosphorus Hotel – Istanbul, Turkey 2021 – May 2025

Managed reservations, check-ins, billing, and financial reconciliation.

Assisted guests, ensuring complete service satisfaction.

Coordinated events such as seminars, weddings, and business meetings.

Handled special requests and promoted new services to increase revenue. Founder & Director

Omranifar Music Academy – Tabriz, Iran

2014 – 2021

Designed and delivered structured music education programs for youth and adults.

Managed daily operations, enrollment, budgeting, and marketing campaigns and related activities.

Oversaw faculty and mentored instructors toward academic and performance success.

Establish the institution, through providing quality education for 7 years, into a well- respected music academy through consistent programming, service, and leadership. Office Coordinator

State Express Messenger Services – Los Angeles, CA 2005 – 2011

Coordinated time-sensitive deliveries, including legal and court documents.

Managed dispatch schedules and ensured seamless communication with clients and drivers.

Maintained service accuracy and compliance with routing and delivery standards. Education

Bachelor’s Degree in Music and Art

Azad Tehran University, Faculty of Arts and Architecture, Tehran, Iran 1998 Sound Engineering Technician Certification

Los Angeles City College – Los Angeles, CA 2007

Languages

English Persian Turkish Azerbaijani

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