Data Entry Clerk with Strong Admin Skills
Resume:
Christierre Reed
Fishers, 317-***-****, ***************@*****.***
SUMMARY
Detail-oriented professional with over 5 years of experience in customer service
and administrative support, adept at data entry, order processing, and payment
handling. Proven ability to manage multiple tasks, maintain accuracy, and
communicate effectively. Possesses strong organizational skills and a
commitment to policy adherence. Eager to leverage a fast typing speed (35+
WP™M) and proficiency in Microsoft Office Suite to contribute efficiently as a Data
Entry Clerk.
WORK EXPERIENCE
04/2017 — 05/2020
07/2020 — 04/2022
03/2024 — 05/2026
REMOTE CUSTOMER AGENT
SYKES ENTERPRISES
¢ Delivered inbound customer service for Frontier Cable Services customers,
accurately inputting orders and other critical data into the system.
« Assisted customers in selecting customized television, internet, and home
phone service packages, while processing credit, debit, and e-check
payments.
¢ Applied service adjustments for service interruptions or processed
cancellations efficiently.
Administrative Assistant
CHRI’S IRRIGATION
e Provided comprehensive administrative support to a small staff, including
order entry, appointment setting, consultations, and payment processing.
¢ Developed and implemented a training and development program for new
employees, and composed and proofread bids, memos, letters, and billing
invoices.
¢ Functioned as the primary point of contact for all incoming calls and inquiries
via phone and email, addressing concerns and questions.
Customer Service Agent Remote
Firstsource
¢ Assisting physicians regarding authorizations and corrections relating to them.
EDUCATION
08/2010 — 05/2014
REED ACADEMY
High School Diploma
SKILLS
35+ WPM Microsoft Word
Microsoft Excel Microsoft Outlook
Teams Data Entry
Time Management Policy Adherence
Communication Organization
Multitasking Teamwork
Attention to Detail Adaptability
Interpersonal Skills Experience
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