Administrative Assistant & Customer Service Pro with 20+ Years
Resume:
Kim Dennis
**************@*****.***
OBJECTIVE
Looking to utilize my over 20 years’ experience in data entry, customer service and medical records with a growing company.
EDUCATION —
EXPERIENCE
Bryant & Stratton College Cleveland, Ohio Associate of Science graduated 2014 Medical Coding and Billing
04/24/23 to present
Leasing Associate / Accounting Clerk EMS Corporation Cleveland, Ohio
Answers phones, sorts, and scans mail into system. Proficient in Salesforce and Cisco Systems. Answers inquiries about merchants’ leases. Process payments and update banking information. I also work in the accounts payable department, where I process invoices for payment, make ACH payments to merchants and basic accounting functions within the department.
01/30/23 to 03/10/23
Front Desk Associate • The Centers Cleveland, Ohio
Answered phones, sorted, and delivered mail. Proficient in Salesforce and Cisco Systems. Preformed basic front desk duties and added duties when tasked. This was a temporary position, filling in for an injured employee.
08/202210/2022
Intake Worker CHNHousing Partners Cleveland, Ohio
Responsible for the processing of client’s applications for the Heating Assistance Program. Proficient in Microsoft Office and Salesforce programs. Contacted government agencies and utility companies to help in the processing of the applications. Extensive data entry and client interaction. Worked within government portals to get approvals for clients. This was a hybrid position.
11/2021 to 07/2022
Patient Service Representative Care Alliance Health Center Cleveland, Ohio
Responsible for the quick and easy check-in of patients. Verifying patients’ insurance through MITS system. Collection and posting of payments. Processing of monthly billing statements. Basic front desk duties from checking in patients to taking payments from patients. Electronic records management.
KEY SKILLS —
COMMUNICATION
Industrious, diligent, self-sufficient. Over 20+ years of experience in data entry, customer service and medical records releases.
Am always ready to lend a hand to help the lighten the workload.
LEADERSHIP
President of Youth Board at First Beulah Baptist Church
REFERENCES
Available upon request
Contact this candidate