Administrative Support Professional with Office Experience
Resume:
MARTA P. ARTEAGA
Ballinger, TX **821
*************@*****.***
OBJECTIVE: To obtain a long-term position which utilizes my administrative and computer skills.
EDUCATION
Chenier Business School San Angelo, Texas
Medical Transcriber Certification
Angelo State University San Angelo, Texas
9 Credit Hours
CERTIFICATION
Imaging Training, HMO Claims Processing Training, HMO Claims Examiner Training. Health Care Finder Training
COMPUTER SKILLS
Microsoft Word, Word Perfect, Excel, PowerPoint, Typing, Print Shop, 10-key touch.
EXPERIENCE
6/24-2/26 Rowena Packing, LLC Rowena, TX
Receptionist
Greeting Vendors and customers, filing, data entry, 10-key, making copies, answered
phone and took messages.
2/24-6/24 Personnel Services Ballinger, TX
Temp Receptionist for Rowena Packing, LLC
Greeting vendors and customers, typing, making copies, filing, data entry, 10-key.
9/19-4/23 Performant Recovery, Inc. San Angelo, TX
Customer Service Representative and Processor
Customer service inbound calls for PSLF applications for the Department of Education, and
processing applications
2/11-7/19 Dollar General Ballinger & Winters, TX
Assistant Manager
Greeting customers, overseeing projects, doing paperwork, setting shelves, checking in
Vendors, opening/closing store, counting daily tills and the deposits, then taking deposit
to the bank. Checking in Dollar General Truck on Thursday and stocking also helping
Manager with schedule and payroll. I also clean and dust, make sure store is clean and
recovered.
2/10-12/10 ALLSUPS Ballinger, Texas
Clerk/Cashier
Greeting customers, cashiering, preparing food, stocking, cleaning, and mopping of
store.
2/09-09/09 STARK formerly EUROSTAFF San Antonio, Texas
Clerk Temp for CPS Energy
Clerical position doing filing, typing, sorting mail, faxing, sending
out letters, scanning documents in, calling commercial customers about
missing information on their Texas State and Use Tax Exemption Certification form.
8/08-12/08 AEROTEK: Temp for United Healthcare Group San Antonio, Texas
CSR
Taking calls from members and/or dental offices to verify benefits and
eligibility information.
6/06-05/08 HARRIS CONNECT San Antonio, Texas
Sales Associate
Sales of Universities, Colleges, High School, Fraternities, ect. directory books and or
CDs. Data entry personal information for alumni books.
4/3-4/28/06 IRS INTERNAL REVENUE SERVICE Austin, Texas
Clerk Extraction
Opening mail and sorting all forms, letters, and money. Including,
but not limited to Forms 1040, 1040A, 1040EZ, extensions and address changes.
1/06-4/06 MENTOR 4: Temp position for AETNA San Antonio, Texas
Customer Care Representative
Data entry and verifying eligibility with pharmacists, doctor's
office, and clinic.
1/05-12/05 CAMERNTUCKER CONSULTING: Temp HUMANA MILITARY HEALTH
SERVICES San Antonio, Texas
Referral Processor (Health Care Finder)
Review medical referral for accuracy and completeness, data entry.
Responsible for corresponding with doctors, clinics, and hospitals
regarding number of visits, diagnosis, procedures, and time frame
a patient could be seen in.
11/04-1/05 APPLEONE: Temp position for THE SCOOTER STORE New Braunfels, Texas
File Clerk
Organizing files and putting them in numeric order.
8/04-9/16/04 OFFICE TEAM: Temp position for AETNA San Antonio, Texas
Customer Service Rep
Taking calls regarding Teacher Retirement Benefit. Going over the plans
with the member and answering any questions they may have regarding their plan.
5/01-4/04 BLUE CROSS BLUE SHIELD San Angelo, Texas
Claim Processor (Examiner II)
Review medical claims for accuracy and completeness.
Responsible for corresponding with members regarding denial
of their claim or need for further information.
6/96-5/2001 SITEL CORPORATION San Angelo, Texas
Customer Service Agent
Directly responded to needs of customers from major companies,
GTE Residential and Business Long Distance and Internet,
Mitsubishi Inc, and America Online (AOL).
Contact this candidate