Community-Driven Student with Customer Service Skills
Resume:
Khaylani Bailey
Memphis, Tn
**********@*****.***
Skills
Google Docs, Google Slides, Social Media Promotion, Google Drive, Word, Outlook, Microsoft
Other: Coaching, Public Speaking, Story Writing, Newspaper editing and design, Organized, Training/ working in large groups, Problem solving, Working and Collaborating with all age groups, Empathetic and customer focused service, Call handling, Maintaining customer records, Customer service
Experience
2025- May 2025
ALSAC INTERN: CALL CENTER – Donor Communications
●Donor communications for St. Jude Children’s Hospital.
●Calls and assist donors according to their needs while maintaining customer records in a satisfactory manner.
April 2024 – August 2024
Youth softball umpire- Volunteer Umpire
●Volunteer umpire for the 10-12u DFW youth recreational league, guiding youth throughout the game by educating them on the rules and regulations of in-game play
●Collaborating with a partner umpire to complete the tasks needed to effectively complete the game with little to no interference.
July 2022- November 2022
Champs, Parks mall at Arlington - Cashier
●Lead cashier handled money counts and register checks.
●Experience closing and opening the store.
●Trained and guided new employees on all job descriptions and responsibilities.
Education
Cedar Hill High school, Cedar Hill TX- high school diploma
LeMoyne- Owen College, Memphis Tn- Current Student
Volunteer work
March 2021- August 2024
Rhoers Club- Member
April 2023 Money Matters Campaign- Lead Volunteer
August 2024- Current
Lemoyne-Owen College Student Ambassador –Student Volunteer
Reference
Regis Andrez Head softball coach Cedar Hill High School, Cedar Hill, TX
*****.******@*****.*** (682) 712- 7896
Natalie Brock Mentor Diamond Express Youth Association, Dallas, TX **********@*******.*** (615) 478- 4117
Gwen Burton Mentor/ Current Head Softball Coach LeMoyne- Owen College, Memphis, TN (931) 982- 8480
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