Active Physical Therapy Support Aide with Healthcare Experience

•Customer Experience: Demonstrated excellence in providing high-quality customer service to all clients

•Leadership & Supervision: Proven ability to guide and mentor toward organizational goals

•Project Coordination: Skilled at simultaneously managing multiple projects with competing deadlines

•Communication: Excellent verbal and written communication skills with diverse audiences

PROFESSIONAL EXPERIENCE

Amazon

Induct / Picker 2020-2026

•Analyze and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts

•Support and lead a strong team

•Analyze performance to optimize work and improve customer service

Great Clips 2022- 2025 and Super Cuts 2019- March 2020

•Provide exceptional customer service through in-person consultations, and phone interactions,

•Maintain comprehensive documentation and records for operational hair services

•Manage appointment scheduling system and implement improvements to enhance customer experience

JCPenney Salon and Spa I Lewisville, TX I June 2016 - Mar 2019

•Simultaneously managed multiple client projects while maintaining quality standards

•Implemented efficient scheduling and documentation of services

Dallas College, Advising I Mesquite, TX I June 2009 - December 2009

Academic Advisor

•Provided comprehensive academic advising for diverse student populations from entry to program completion

•Coordinated with multiple departments to support student success initiatives

•Created and delivered educational workshops and professional development activities

•Generated and analyzed program reports to track student progress and program effectiveness

•Developed and maintained excellent relationships with faculty, staff, and community partners

Mesquite ISD Mesquite, TX 1999 – Aug 2004

Teacher and Substitute

•Developed and implemented engaging educational programs for diverse learners

•Created and maintained detailed documentation and reporting for student progress

•Collaborated across departments to enhance educational outcomes

•Maintained effective communication with students, parents, and staff

EDUCATION

Amberton University I Dallas, TX

Bachelor of Arts, Professional Dev I May 2000

Dallas College - Eastfield I Mesquite, TX Associate of Arts I May 1989

CERTIFICATIONS & ADDITIONAL QUALIFICATIONS

•Army National Guard- United States Armed Forces

•Texas Teaching Experience - English 7-12,

Contact this candidate