Billing & Coding Specialist with 7+ Years Experience

Suneela Arora

Seven Valleys, PA ***** *********@*****.*** 717-***-****

EDUCATION & CERTIFICATIONS

Certifications:

-Certified Professional Coder (AAPC, 2017)

-Certified Revenue Cycle Specialist (AAHAM, 2020)

Certificate in Medical Billing & Coding

-Harrisburg Area Community College, Harrisburg, PA, December 2016

Real Estate License, Property Management, Real Estate Construction, Real Estate Finance

-Real Estate Education Center, York, PA, Sep 2005 – Dec 2010

Coursework in Law & Banking, Real Estate Finance, Accounting,

-Hofstra University, Hempstead, NY, 1986 – 1988

Bachelor of Commerce

-D.A.V. College of Abohar, Punjab, India, 1982 – 1985

WORK EXPERIENCE

Wellspan Health, York, PA

Patient Access Assistant Dec 2025-March 2026

-Welcomed patient for check in, updated insurance and biographic information, collecting payments answering incoming calls and safeguarded sensitive information through proper documentation handling, data entry and record maintenance Procedures. Checking out patients and scheduling office visits.

Credit and Refund Representative II (March 2023 –Nov2025)

-Specialize in the investigation, analysis, and resolution of credit balances on patient and insurance accounts

-Issue refund checks following thorough account analysis and verification

Medical Review Analyst (March 2022 – March 2023)

-Reviewed medical charts, physician notes, and radiology reports for accurate ICD-10 coding and claims resubmission

-Corrected CPT codes, reversed incorrect entries, and applied modifiers for proper reimbursement

Diagnosis Denials Specialist (July 2021 – March 2022)

-Corrected and resubmitted claims denied due to diagnosis code errors

-Reviewed provider notes and radiology reports for accuracy and compliance

Patient Financial Specialist (June 2019 – July 2021)

-Verified and updated patient financial and biographical information; managed electronic claim submissions

-Performed billing tasks, including correcting claims, scanning EOBs, and conducting third-party payment follow-ups

Encompass Health (HealthSouth), Harrisburg, PA

Medical Coder (December 2018 – April 2019)

-Assigned accurate outpatient and inpatient diagnosis codes for rehabilitation patients, facilitating timely reimbursement

Select Medical, Harrisburg, PA

Patient Accounts Representative (January 2018 – December 2018)

-Coordinated with insurance companies, ensuring timely payments in compliance with HIPAA guidelines

-Resolved claim issues by communicating with therapy clinics, patients, and insurance carriers

-Collaborated with colleagues to manage complex insurance payment scenarios

Geriatrics & Adult Medicine, York, PA

Office Assistant Volunteer (January 2016 – August 2017)

-Greeted and assisted patients, prioritizing patient privacy and confidentiality

-Verified insurance coverage, acted as liaison between office and insurance companies, and managed patient co-payments

-Scheduled appointments, updated patient records, and maintained organized patient files

Sachdeva Corporation, York, PA

Property Manager (January 2007 – Present)

-Manage a portfolio of 10+ residential properties; responsibilities include leasing, rent collection, maintenance scheduling, and financial recordkeeping

-Handle tenant relationships, court filings, and eviction processes when necessary

Berkshire Hathaway Home Sale Realty, York, PA

Licensed Realtor (April 2006 – Present)

-Guide clients through home-buying and selling processes, managing transactions from initial consultation through closing

ADDITIONAL SKILLS

-Fluent in Hindi and Punjabi

-Working knowledge in Microsoft Word and Excel

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