Dynamic Sales and Customer Service Professional

Debonaire White

majored in Business and Marketing, pro dominate in sales, and multi-faceted in

business

Whitehall Township, PA 18052 +1-518-***-**** ***********@*****.*** Professional Summary

Dual major college student, diligent and structured worker. Punctual and driven for success. Senior Customer service representative with experience well over 6 years. Earned bonuses ranking top 3 in call centers out of 400 other coworkers. Willing to relocate: Anywhere

Work Experience

Cook

Chili's Grill & Bar Corpus Christi, TX

June 2025 to March 2026

Daily clean and nightly clean, optimal cooking and fast delivery times, excellent customer service and care. McDonalds Crew Member

McDonald's Corpus Christi, TX

February 2025 to May 2025

• Crew member (runner)/ order taker

• Food safety and safe service

• Executive and excellent customer service

Food Service Worker

Pennybyrn High Point, NC

May 2022 to March 2024

1. Maintained The facility areas such as; kitchen, cafe, ballroom, and private dinning areas. 2. (FIFO) became a method of first in first out, where the most recent shelving product with the most recent expiraration date goes out.

3. At certain times Cooking skills are aquirred as well. such as cooking on the flat top stove, a grill, panini maker, salamander, etc.

Machine Operator

Finch Paper LLC Glens Falls, NY

March 2021 to November 2021

Operate cranes and heavy machinery to transport paper products and different various equipment. Maintenance duties are included. Testing different grades of paper and working in a fast paced environment. Production Worker

Medline Industries Glens Falls, NY

October 2020 to February 2021

Provided our customers with excellent equipment pertaining towards the medical companies. Working in a fast paced environment with various machinery. Made sure equipment was sterilized and sanitized before shipping. Host and Server

Outback Steakhouse Albany, NY

November 2019 to June 2020

Job duties inquire standing for long periods of time, marking and notating every customer through calls. Also seating and providing excellent customer service. And in general making the customers happy. Home Health Aide (HHA)

Community Home Health Care Middletown, NY

September 2018 to May 2019

Trained In a class to perform correct procedures to accommodate the patients needs. Such as Bathing, tending to wounds, Getting the patient ready for a daily basis, etc. Completion of the class provided a certification to be a (HHA) Home House Aide and/or a (PCA) Personal Care Aide.

Dietary Aide and Housekeeping

Highland Rehabilitation Center Middletown, NY

March 2018 to April 2019

Currently Multi-taking between three different positions such as (Dietary Aide,Housekeeping, and Floor tech.) In Dietary I'm providing Food and meals for the residents and prepping for next day meals. Also taking recordings of temperature levels. Housekeeping consist of sanitizing and making sure the rooms are clean and in perfect condition for the residents. Lastly Floor tech, with this position I renovate floors and operate machinery to clean and buff the floors in the facility. Assistant Manager

Quick Chek Middletown, NY

May 2015 to July 2018

As a sales associate in Quick Chek I engage in two positions. First being cashier, the duties are providing customer service, multi-tasking between interactions, maintain the store with cleanliness, and to make sure that the day's task are done. The second position is working within the deli, duties with working within the deli are: pack out food, use a FIFO method(first in first out) make sure all orders are finished in a timely manner, and to make sure the deli is clean. Food Service Manager

Target Middletown, NY

August 2017 to 2018

Provided excellent customer services, met with a sales target when working on cash registers. Maintained a clean and healthy environment, Also cooked and prepared snacks and food. Customer Service Representative

Eastern account systems Brookfield, CT

November 2012 to February 2014

Responsibilities

Provided aide to the customer whether if it was technical issues, wanted a balance inquiry or wanted to make a payment to restore their services. Multitasking with different systems ex. Batch sheet, speedpay, CSG, and Vision. Communicated with the customers on the phone . Perform inbound and Outbound calls. Accomplishments

Working in this field really helped my communication skills and how to diffuse an escalation if it was present from the customer. Multitasking made me more fast paced and was able to become a reliable asset to this company. Skills Used

Basic Computer Skills, Notating, CSG(regional customers account information) CMS, Vision, staying on the dialer. Recording customers information within the Batch sheet. Education

Business administration (Associate)

SUNY Orange Middletown, NY

2015 to 2018

Business Administration (Associate)

Dutchess Community College Poughkeepsie, NY

2012 to 2013

High School Diploma (High school or equivalent)

Carmel High School Carmel, NY

2008 to 2012

Trade school

Bachelor's degree

Skills

Mobile devices Word processing Dietary Aide Experience Continuous improvement Telecommunication Retail sales Writing skills Inside sales Retail math Identifying new business opportunities CPR Catering Customer inquiry handling Driving Management proficient in microsoft(Excell, Word, Power Point, and Outlook). Money management, multitasking in Inbound/ Outbound calls. Accounting Meal preparation Heavy equipment operation Wine knowledge Outdoor work Home Care Trauma response Multitasking Maintaining an organized workspace Marketing Janitorial experience Budget management Attention to detail Dishwashing Dancing Public speaking Data entry Busser Floor Care Call Center Vital signs Daycare Stocking Working with people with developmental disabilities Hospice Phone communication Medical terminology Empathy QuickBooks Customer Support Interpersonal skills Yoga Customer service Utilities construction Kitchen management Basic life support First aid Psychiatric care Hospice care Swimming Dependability Food Service Organizational skills Outpatient Construction Host/Hostess Fine dining experience Grammar Experience Assembly Knife skills Typing Construction utility work Sales strategy Sanitation Working with people with disabilities Communication skills Serving Experience Sanitation procedures Pet care Quality inspection Bilingual Nursing Packaging Resource sharing peer support Time management Food preparation Technical sales Journalism Phone etiquette Experience with children Sales Basic math Math Cleaning Experience Microsoft Excel Custodial experience Restaurant experience Public health Food safety Leadership Guest services Food handling Account management Commercial cleaning Food Service Management Outside Sales Bookkeeping for tax purposes Office experience Customer Care Bartending Computer literacy Care plans Cooking Teamwork Kitchen Experience Buffing Calipers Task prioritization Precision measuring instruments

Languages

Italian - Intermediate

French - Beginner

English - Fluent

Spanish - Beginner

Certifications and Licenses

Home Health Aide

September 2018 to Present

Drivers License

March 2018 to October 2024

Class D issued Drivers License

Food Handler Certification

ServSafe

Additional Information

Authorized to work in the US for any employer

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