Customer-Centric Retail Leader with Proven Sales Growth

Camren West

* ****** ****, **********, ** ***** US • 443-***-**** • **********@*****.***

I am a high achiever who strives to go above and beyond all for the satisfaction of the customer or anyone I’m helping. I want to always ensure that you’re leaving with the proper tools to further your journey with your new belongings amd purchase. Leadership

Problem-solving

Communication

Strong Work Ethic

Can easily adapt

High Achiever

Problem Solver

Multitasker

Store Cleanliness & Organization

Customer Satisfaction Assessment & Improvement

Sales Performance Metrics & Achievement

Sales target achievement

Sales target achievement

Retail - August, 2024 to Present

Apple Towson Town Center - Towson, MD

Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products. Understand and proactively stay up to date on Apple’s products, services, purchase options, and Product Zone sales processes. Support your peers throughout the store as needed by sharing knowledge about Apple’s products, services, and purchase options, and assist in offering ownership opportunities.

Maintain accuracy and follow guidance.

Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities. Retail - June, 2024 to September, 2024

SEPHORA - Towson, MD

Deliver personalized beauty experiences Provide tailored consultations and product recommendations that meet each client’s needs Demonstrate product expertise: Share knowledge to educate and empower clients in their beauty journey Stay ahead of trends Keep up with the latest beauty products, techniques, and trends to deliver relevant advice that keeps clients coming back Drive results Sephora sets you up to thrive in your role so that you can exceed sales goals and key performance indicators Maintain a beautiful space Support inventory, merchandising, and ensure a clean, organized, and welcoming environment. Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered Uphold Sephora standards Follow company policies and help create a safe, secure, and enjoyable shopping experience Afterschool Assistant - June, 2018 to August, 2020 Thomas Johnson Elementary Middle School - Baltimore, MD Schedule tutoring appointments with students

Provide private instruction to individual students to improve academic performance in Literature Participate in training sessions to improve tutoring practices and learn new tutoring techniques. PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

High School - 2022

Bard High School Early College - Baltimore, MD

Theatre - Bachelor of Arts - 2024

The American Musical and Dramatic Academy - New York, NY EDUCATION

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