Operations & Administrative Professional Specialist

Brandy Webb-Sewell

Core Skills

Customer Service

Technical Support

Administrative Support

Payroll

Invoicing

Budget Tracking

Project Coordination

Social Media

Management

Excel

Financial

Microsoft Office

Team Support

Operations

Bookkeeping

Tools

Microsoft Excel

Microsoft Word

Outlook

Canva

Social Media Platforms

Chat Support Systems

CRM

Experienced operations, customer service, and administrative professional with a background in business management, bookkeeping, invoicing, project coordination, and client support. Proven ability to manage daily operations, support leadership, and handle multiple priorities in fast-paced environments.

TurboTax Customer Service & Support / Product Expert LiveOps Remote Jan 2026 – Apr 2026

Assisted customers with product and service questions through chat and support channels

Resolved technical and account-related issues while maintaining professionalism

Delivered customer support in a fast-paced remote environment TurboTax Customer Service & Support / Product Expert Foundever Remote 09/22/2025-10/13/2025

Assisted customers with product and service questions through chat and support channels

Resolved technical and account-related issues while maintaining professionalism

Delivered customer support in a fast-paced remote environment Trained

Owner / Operations Manager

Blacksmith Stone Cameron, OK 2022 – Present

Manage daily operations for sandstone quarry and fabrication business Oversee invoicing, administrative processes, customer communication, and business coordination

Support marketing, client outreach, and business development efforts Help manage financial and operational tasks across multiple priorities Secretary / Group Leader

Soldier & Family Readiness Group 2012 – 2023

Organized communication, events, and support efforts for soldiers and families Coordinated practical assistance, training support, and family readiness activities

Managed sensitive information and maintained communication across leadership and families

Content Creator / Social Media Manager

Self-Employed Remote 2021 – 2025

Created and managed social media content across multiple platforms Supported brand visibility, audience engagement, and promotional planning Developed content strategies for small business marketing campaigns Operations Customer Service Administrative Support Project Coordination

918-***-**** ***************@*******.*** Howe, OK

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