Administrative Support Specialist with Customer Focus

Tamia L. Beasley

*****.****.*******@*****.***

*** – 724 – 3402

RESUME

OBJECTIVE

I am a passionate and dependable young woman. I provide strong administraƟve support and customer service. My willingness to go beyond the expected shows in everything I do. My team would describe me as flexible and hard working. I demonstrate good communication skills and teamwork ability.

EXPERIENCE

01/2026 – Present

Old Castle Lawn and Garden

Administrative Assistant

Greet and Assist drivers, ensuring a smooth process, Process and Scan shipping Ɵckets and documents, Prepare and organize customer forms, File paperwork systemaƟcally in alphabeƟcal order to maintain organized records, answer phone calls and complete daily assigned administraƟve duƟes to support the organizaƟon

02/2025 – 12/2025

Franklin Oaks Nursing Home – RECEPTIONIST, LOUISBURG, NC MeeƟng and greeƟng visitors and residents that come into the building, answering and forwarding phone calls, managing calendars, scheduling meeƟngs, and confirming appointments. AssisƟng CNA’s and Nurses. TransporƟng residents to their rooms. Receiving important papers and sorƟng them, distribuƟng mail and packages, tracking and ordering necessary supplies, filing, photocopying, transcribing, and faxing documents, entering customer informaƟon into the organizaƟon's database.

02/2020 - 03/2025

GOVERNMENT BADGING; CREDENTIALING SPECIALIST (HSPD-12), CITIZANT, NEW CAROLLTON, MD

Welcomed, enrolled, issued, and acƟvated numerous types of idenƟficaƟon cards, including Smart ID (PIV Cards) for employees, and contractors. Created (Pocket Commission badges) etc. Handled enrollments, assisƟng with

fingerprints, taking Photos, and updaƟng personal informaƟon on profiles for each employee,

(Current employees and new hires). Provided building access to government employees and contractors using security systems. Such as Velocity. Performed card custodian funcƟons that included ensuring all cards are stored and securely placed and alphabeƟcally filed. Handled Mail, Received and Packaged outgoing mail. Assisted co-workers with varies of tasks on the federal/security side. Used the required systems to handle the destrucƟon, and reƟred badges, and completed other duƟes as assigned.

06/2018 – 01/2020

Teachers Assistant, Christ The King Pre-School, Albany New York Assisted teachers in preparaƟon for lessons by geƫng materials ready and seƫng up equipment for storytelling and projects. Reinforced lessons presented by teachers. Prepared lunch and snacks for children during lunch and recess. Monitored students and ensured their cots were set up before nap Ɵme. Cleaned and saniƟzed areas before and aŌer any acƟvity. Enforced school and class rules to help teach students proper behavior. Uphold and implement program operaƟng policies and acƟviƟes. Organize and supervise children in play and educaƟon acƟviƟes in a safe manner. Sign-in and check out children to parents and guardians. Document and report any incidents that may occur in the classroom, with parents, children, and staff Comply with required documentation and record-keeping responsibilities for individual children and the classroom. Ensure records on children and families are current and kept confidential Use of Microsoft Software

Word, Document Creation, Basic Formatting and Templates Excel, Data Entry, Basic Formulas, and Charts Outlook, Email Management, Calendar, Scheduling Power Point, Slide Design, Animations and Transitions

EDUCATION

Date - 05/2022

EstheƟcian License

Date – 08/2017 – 06/2021

University of Maryland Eastern Shore

Business AdministraƟon minor in Music Jazz

Date – 06/2017

General Diploma

DuVal High School

References

Available upon request

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