Experienced Data Entry and Records Specialist with 20+ Years

Kimberly R. Jackson

Manassas, VA ***** 571-***-**** ******************@*****.***

Profile of Qualifications

Highly accomplished professional eager to contribute 20+ years of experience in Data Entry, Records Management, and Customer Service toward maximizing a top employer’s success

oDrove a decrease in physical document storage by 50%; Chenega Operations

oAchieved 100% project accuracy by transcribing data and verifying information; Chenega Operations

Influential self-starter who quickly rectifies on-site and virtual challenges by streamlining operations, eliminating risks, and adapting to evolving scenarios in fast-paced environments

Strategically prioritize, coordinate, and manage multiple projects to optimize productivity and efficiency

Dynamic communication and interpersonal relation skills with a continual commitment to directing, managing, and training high-performance teams

Adept at quickly earning the trust, confidence, and respect to cultivate positive relationships that lead to increases in satisfaction, retention, and repeat business with customers

CDL Class A Driver

Professional Experience

Genesis Logistics Driver 2022 – Present

Delivery Driver

Safely transport packages and other goods to and from the facility

Use navigation tools to achieve on-time and accurate deliveries

Review orders for accuracy and completeness before and after deliveries

Chenega Operations 2019 – 2022

Data Entry Clerk

Proactively identified and addressed data entry errors in a timely fashion to prevent duplicates across systems

Utilized company databases to maintain updated and accurate records

Remained in constant contact with supervisors to communicate issues, solutions, and areas of improvement

Thoroughly reviewed manifest and hazardous waste source documents to determine required data for entry

AmerisourceBergen 2011 – 2018

Patient Service Representative (Contract)

Proficiently analyzed patient information and claims for accuracy using a variety of office software applications

Accurately entered referral data and appointments into the community-based customer relationship management (CRM) database

Consistently ensured data handling and systems were in compliance with HIPAA regulations

Offered the necessary resources and training for patients and staff to understand service operations

Fairfax County Public Schools 2000 – 2011

Instructional Assistant

Played a vital role in ensuring the seamless operations of daily office activities including data entry, organizational processes, and filing systems

Strategically coordinated, planned, and managed rosters for teachers and substitutes and calendars for parent / teacher conferences

Efficiently processed and supported teachers with student Individual Education Plans (IEPs)

Assisted special needs students with in-classroom activities and during community-based instruction trips

Additional Work Experience

Bus Attendant, Fairfax County Public Schools / Media Strategies

Pre-Departure Screener, Argenbright Security Inc.

Childcare Provider, Jackson Childcare

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