HR Generalist

EBONY JONES

Chesterfield, VA ***** 804-***-**** *************@*****.***

Willing to Relocate Authorized to Work in the U.S. PROFESSIONAL SUMMARY

Qualified Mental Health Professional–Children (QMHPnC) with over 10 years of experience in case management, behavioral health, counseling, crisis intervention, and administrative support. Strong leadership and communication skills with a passion for empowering youth and families. CORE SKILLS

• Mental Health Counseling • Case Management • Individual & Group Therapy • Crisis Management

• Child & Family Counseling • Behavioral Therapy • Administrative Support • Office Management

• Documentation & Data Entry • Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) CERTIFICATIONS

• Qualified Mental Health Professional (QMHPnC)

• Child Development Certification

• Mental Health First Aid (MHFA)

PROFESSIONAL EXPERIENCE

Case Manager / QMHPnC — Outreach Involvement Center, Chesterfield, VA September 2024 – October 2025

• Provided individual counseling using evidencenbased therapeutic techniques.

• Facilitated group therapy focused on coping skills, stress management, and social skills.

• Conducted safety planning and risk assessments.

• Collaborated with families and community partners to support client needs. Case Manager / QMHPnC — Succor Behavioral Services, LLC, Chesterfield, VA November 2023 – September 2024

• Delivered therapeutic day treatment services in schools and afternschool programs.

• Maintained progress notes, treatment plans, and compliance with VA Board of Counseling.

• Worked with multidisciplinary teams to support children and adolescents. Administrative Assistant — Elite Martial Arts, Chesterfield, VA April 2016 – November 2023

• Maintained student records and managed communication regarding testing and promotions.

• Oversaw office inventory, vendor relations, and document management systems.

• Supported enrollment processes and optimized administrative workflow. Cashier — The Home Depot, Chesterfield, VA

May 2016 – March 2017

• Provided friendly, efficient customer service and processed all transactions.

• Assisted customers with product questions and adhered to lossnprevention policies. Customer Service Representative — General Dynamics Information Technology, Chester, VA January 2015 – April 2015

• Assisted customers with Affordable Care Act enrollment and insurance plan selection. Case Manager — Roane Enterprises, LLC, Henrico County, VA June 2009 – January 2011

• Delivered counseling, lifenskills education, and treatment plan monitoring for adolescent males. Board Substitute Teacher — Henrico County Public Schools, Henrico, VA

• Served as a longnterm substitute teacher for grades K–5. EDUCATION

Bachelor of Science in Psychology — Virginia Commonwealth University June 1997 – May 2002

LANGUAGES

• English (Fluent)

• Spanish (Intermediate)

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