IT Professional with Regulatory Compliance Focus
Resume:
CHERNOR MUSA KABIA
IT PROFESSIONAL
TECHNICAL SKILLS
• Troubleshooting
• Detail-oriented
• Microsoft/IOS operating
systems
• System Support
• Networking
• TCP/IP, DNS, DHCP
• Wired and wireless
networking
• Network cabling installation
and troubleshooting
EDUCATION
MYCOMPUTERCAREER
2025-2026
INFORMATION
TECHNOLOGY SYSTEMS
ADMINISTRATION
CERTIFICATE
CERTIFICATIONS:
COMPTIIA A+
MICROSOFT AZURE
FUNDAMENTALS
MICROSOFT AI FUNDAMENTALS
LINUX ESSENTIALS
NETWORK+
INSTITUTE OF PUBLIC
ADMINISTRATION &
MANAGEMENT.
UNIVERSITY OF SIERRA
LEONE
1996-1999
BACHELORS BUSINESS
ADMINISTRATION &
MANAGEMENT
PROFESSIONAL EXPERIENCE
ARCH SYSTEMS
Site Inspector II Baltimore, MD (2026-Present)
• Conduct regulatory inspections and compliance reviews for Medicare and Medicaid-certified healthcare providers in accordance with CMS conditions of participation
• Review systems, processes, and documentation to ensure data protection, patient safety, and regulatory compliance.
• Maintain strict adherence to HIPAA confidentiality requirements and secure handling of sensitive information.
• Document findings accurately and submit detailed reports within required timelines.
THE HOME DEPOT
Customer Service Associate Lanham, MD (2025-2026)
• Provided frontline technical and customer support, assisting users with product and system-related questions.
• Troubleshot issues, resolved concerns, and escalated complex problems when necessary.
• Maintained accurate transaction records and followed established operational procedures.
• Collaborated with team members to ensure consistent service delivery
DISTRICTS PHOTOS
Quality Control Auditor Beltsville, MD (2024-2025)
• Conducted audits to ensure products met defined quality and operational standards.
• Reviewed processes, identified defects, and implemented corrective actions.
• Analyzed data trends and prepared formal reports for management review.
• Followed documented procedures and supported continuous process improvement.
LIGHTHOUSE THERAPEUTIC SERVICES
Administrative Assistance Lanham, MD (2025)
• Client scheduling: Book, Confirm, Reschedule, and cancel appointments for therapist, counselors, or clinicians.
• Insurance Verification: Check client insurance eligibility, authorizations, and benefits before services.
• Billing Support: Prepare invoices, collect payments, track balances, and assist with claims or payment follow-up.
PROFESSIONAL PROFILE
Detail-oriented Site Inspector with a strong background in compliance, documentation, and problem resolution, now transitioned into the Information Technology field. Brings hands-on experience in troubleshooting, data accuracy, and working in high-accountability environments. Combines field-based analytical skills with technical training to support systems, users, and infrastructure in fast-paced IT setting.
*********@*****.***
Bowie, Maryland
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