Professional Housekeeping and Custodial Specialist
Resume:
Marjorie Jn Francois
Fort Myers, FL *****
***********@*******.***
Professional Summary
Resourceful custodian with more than 6 years of experience in housekeeping and custodial roles within hospitality and healthcare environments. Proven track record of maintaining cleanliness and safety standards, achieving high guest satisfaction ratings, and managing cleaning supplies efficiently. Skilled in operating floor-cleaning equipment and providing excellent customer service. Committed to upholding health and safety regulations while ensuring a welcoming atmosphere for all. Willing to relocate to: Fort Myers, FL
Work Experience
Custodian
SalusCare-Fort Myers, FL
September 2022 to January 2026
• Performed daily cleaning and maintenance tasks to ensure a clean and safe environment for staff and visitors
• Managed inventory of cleaning supplies, restocking as needed to maintain adequate levels
• Maintained cleanliness of restrooms, including regular disinfection and replenishment of supplies
• Operated floor-cleaning equipment such as vacuums, sweepers, and buffers to maintain polished floors
• Ensured proper disposal of waste materials following established guidelines
• Followed all health and safety regulations while performing duties on-site
• Provided excellent customer service by addressing inquiries or concerns from staff or visitors in a professional manner
Housekeeping
Sundial Beach Resort and Spa-Fort Myers, FL
July 2015 to September 2021
• Maintained cleanliness and tidiness of guest rooms, ensuring a comfortable and welcoming environment
• Stocked and replenished supplies such as toiletries, towels, and bedding to ensure guest satisfaction
• Collaborated with front desk staff to prioritize room cleaning based on guest check-in/check-out schedules
• Performed thorough cleaning tasks including dusting, vacuuming, mopping floors, and changing linens
• Implemented efficient cleaning techniques to maximize productivity while maintaining high quality standards
• Inspected rooms for maintenance issues or damages and reported them to the appropriate department for prompt resolution
• Followed established safety procedures when handling cleaning chemicals and equipment
• Achieved an average cleanliness rating of XX% from guest feedback surveys over the past year Bagger
Publix-Fort Myers, FL
December 2000 to September 2012
• Efficiently bagged groceries for customers, ensuring items were properly sorted and protected during transportation
• Maintained a clean and organized work area to promote a safe and pleasant shopping experience for customers
• Assisted in loading grocery bags into customer vehicles, providing friendly and helpful service
• Demonstrated strong attention to detail by carefully handling fragile or perishable items while bagging groceries
• Collaborated with cashiers to ensure accurate scanning of products and efficient checkout process
• Adhered to company policies regarding bagging techniques, including proper weight distribution and separation of different product categories
• Maintained knowledge of current promotions and discounts to inform customers at the checkout counter Education
High school diploma
Foreign Education
August 1990 to July 1995
Skills
• Housekeeping
• English
• Stocking
• Cleaning
• Residential cleaning
• Custodial experience
• Hotel experience
• Industrial cleaning
• Restaurant experience
• Food service
• Commercial cleaning
• Inpatient
• Attention to detail
• Hospitality
• Sanitation
• Janitorial experience
• Hotel bed making
• Customer service
• Cleaning Experience
• Floor care
• Laundry
Certifications and Licenses
Certified Home Health Aide
March 2015 to Present
Certified Alzheimer Caregiver (CAC)
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