Results-Driven Banking & Financial Services Professional

Vaishali R. Khatavkar

Boston, Massachusetts *************@*****.***

PROFESSIONAL SUMMARY

Results-driven Banking and Financial Services professional with 8+ years of experience in custodian banking, retail banking, asset servicing, billing operations, and financial administration. Strong expertise in global custody invoicing, fee schedule setup, SAP IS-U billing operations, and client account management. Proven ability to ensure compliance, maintain operational accuracy, and deliver high-quality client service in deadline-driven environments. CORE COMPETENCIES

• Custodian Banking Operations

• Asset Servicing & Global Custody

• Fee Schedule Setup & Client Invoicing

• Retail Banking Operations

• Account Management & Reconciliation

• Regulatory Compliance

• Client Relationship Management

• SAP IS-U & SAP FICO

• Advantage Billing System

• MS Excel, Word, PowerPoint

PROFESSIONAL EXPERIENCE

BNY Mellon – Operations Executive (Nov 2010 – Nov 2013)

• Managed client account setup for global custody billing including new/revised fee schedules.

• Configured accurate billing structures in Advantage Billing System.

• Collaborated with Relationship Managers and Client Service teams to resolve billing queries.

• Maintained MIS reports and ensured compliance with internal audit standards. EXL Services (Client: British Gas) – Back Office Executive (Jan 2007 – Nov 2010)

• Processed customer billing using SAP IS-U platform.

• Managed meter installations, billing adjustments, and account reconciliation.

• Ensured accurate billing and minimized discrepancies. Kolhapur District Mahila Co-Op Bank – Accounts Assistant (Mar 2004 – Dec 2005)

• Managed savings accounts and fixed deposits.

• Prepared board meeting documentation and supported operational reporting. Saraswat Co-Operative Bank – Banking Assistant (Feb 2002 – Dec 2003)

• Maintained savings, recurring, and fixed deposit accounts.

• Assisted with cashier operations and ledger maintenance. CAREER SABBATICAL (2013 – 2023)

Dedicated time to family responsibilities and relocation to the United States. Completed upskilling in MS Excel and SAP FICO and remained updated on banking operations and financial compliance practices. Currently fully available for full-time employment. EDUCATION

Bachelor of Commerce (B.Com) – Shivaji University, India Diploma in Computer Science

SAP FICO Training Completed

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