Senior Scrum Master - Agile Coach & Delivery Leader

RICHARD J. ARREZZIO, CSM, CPO

636-***-**** ****.********@*****.*** 33 Rue Grand Dr. Lake St. Louis, MO 63367

SR SCRUM MASTER AGILE COACH PROGRAM DELIVERY LEADER

Senior Scrum Master with 10+ years of experience leading Agile teams in enterprise and Department of Defense environments. Proven expertise in Scrum, Kanban, Agile transformation, and scaled delivery. Strong track record of improving team velocity, removing impediments, and delivering high-quality software solutions aligned with business objectives.

CORE SKILLS

Agile Methodologies (Scrum, Kanban, SAFe)

Agile Coaching & Transformation

Program & Project Delivery

Sprint Planning & Execution

Backlog Grooming & Prioritization

Velocity Tracking & Metrics (Burndown, KPIs)

Stakeholder Communication & Executive Reporting

Risk Management & Impediment Removal

Cross-Functional Team Leadership

Continuous Improvement & Process Optimization

Tools: Jira, Confluence, ServiceNow, Microsoft Office Suite

CERTIFICATIONS

Certified Scrum Master (CSM)

Certified Scrum Product Owner (CSPO)

CompTIA Security+ (2023)

Active Secret Security Clearance

PROFESSIONAL EXPERIENCE

DecisionPoint Corporation

Sr. Scrum Master / Deputy Program Manager

April 2023 – Present

•Lead multiple Agile Scrum teams supporting USTRANSCOM in a Department of Defense environment.

•Coordinated and managed third-party vendors and stakeholders within complex program environments, ensuring alignment with organizational objectives, contract expectations, and delivery timelines while proactively mitigating risks and resolving dependencies.

•Demonstrated proficiency in collaboration and delivery tools including Microsoft Teams, SharePoint, and Azure DevOps to facilitate transparent communication, backlog management, sprint planning, and real-time tracking of deliverables across cross-functional teams.

•Facilitate Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.

•Improve sprint predictability by 25% through backlog refinement and velocity tracking.

•Remove team impediments, reducing delivery blockers by 30%.

•Provide executive-level reporting, metrics, and forecasting to senior leadership.

•Coach teams on Agile best practices, Scrum framework, and continuous improvement.

Boeing (Tapestry Solutions)

Senior Scrum Master

September 2021 – April 2023

•Led Scaled Agile teams delivering F-15 mission planning systems across 5 global regions.

•Leveraged digital collaboration platforms to streamline workflows, enhance stakeholder engagement, and improve team productivity, enabling consistent, high-quality delivery in Agile and hybrid program settings.

•Implemented Scrum and Kanban frameworks across multiple departments and projects.

•Increased team velocity by over 20% through Agile coaching and process improvements.

•Partnered with Product Owners on backlog refinement and prioritization.

•Improved backlog readiness, reducing sprint spillover by 15–20%.

•Promoted Agile best practices and fostered a culture of continuous improvement.

Ascension Health

Senior Scrum Master

February 2014 – September 2021

•Managed 5 Agile teams across Legal, Risk, Security, Communications, and Process Automation environments.

•Delivered enterprise applications supporting 150,000+ users across 35 hospitals.

•Improved SLA adherence to over 95% on-time delivery.

•Facilitated all Scrum ceremonies and drove Agile adoption across teams.

•Conducted workflow analysis and process improvements to reduce cycle time.

•Acted as liaison between stakeholders, vendors, and development teams.

Ascension Health

Senior Product Owner

August 2014 – February 2017

•Managed product backlog, prioritization, and user story development.

•Collaborated with stakeholders to define product vision and roadmap.

•Ensured acceptance criteria were clearly defined and met.

•Improved cross-team communication and delivery outcomes.

Ascension Health

Senior Legal Contracts Analyst – Web Services

November 2010 – August 2014

•Managed IT vendor contracts across software, infrastructure, and consulting services departments.

•Negotiated business and financial terms with vendors.

•Ensured compliance with organizational and legal standards.

Argus Health Systems

Senior Business Analyst

September 2008 – November 2010

•Gathered and documented business and technical requirements.

•Acted as liaison between stakeholders and development teams.

•Produced functional specifications and client-facing documentation.

EDUCATION

BS in Business and Management Systems - Missouri University of Science and Technology, 2004.

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