Operations Leader - Process Improvement Expert

Aviva Aviram-Weiss

operations manager

Contact

Woodcliff Lake, Nj 07677

Tel: 201-***-****

*****.******************@*****.**

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Summary

Dedicated and results-driven Operations Manager with over 15 years of experience optimizing business operations to drive efficiency, productivity, and profitability. Adept at leading cross-functional teams, implementing process improvements, and leveraging technology to streamline workflows. Proven track record of successfully managing complex projects, reducing operational costs, and exceeding performance targets. Known for my strategic thinking, problem-solving abilities, and strong leadership skills, I am committed to delivering exceptional results and fostering a culture of continuous improvement. Looking to leverage my expertise to drive operational excellence for a forward-thinking organization.

Education

Ma’ale Adumim College,

Jerusalem, Israel

Degree: College Degree in

Architectural Engineering

(2000)

Program: Studied AutoCAD

Years Attended: 1996-1998

Jerusalem College, Jerusalem, Israel

Course: Medical Secretary

(1994-1995)

Skills Acquired: Proficiency in

Microsoft Word and Excel

Key Skills

Strategic Planning

Team Leadership

Process Improvement

Project Management.

Quality Assurance

Experience

2020-Present: Operations Manager, Marketing & Advertising Consultant - Contractor

● Served as an Operations Manager for various local businesses, overseeing daily operations and optimizing efficiency.

● Conducted data analysis to drive informed decision-making and improve business processes.

● Provided exceptional customer service and support, resulting in high customer satisfaction and retention rates.

● Successfully planned and executed customer retention strategies, coordinated events, and managed awards programs.

● Spearheaded the organization and execution of trade shows and sales presentations to drive business growth.

● Offered consulting services focused on customer growth, brand awareness, and loyalty enhancement.

2017-2019: Tree of Life Lumber - Blauvelt, New York

● Acted as a Project Manager and team leader, effectively coordinating and supervising various projects.

● Managed payroll and accounting tasks, overseeing the company's budget, income, and expenses.

Certifications and

Proficiencies

Google (2022)

Certification: Digital Marketing and

E-Commerce

AutoCAD

Medical Secretary Skills

Microsoft Word

Microsoft Excel

Additional Information

Fluent in …

References

Available upon request.

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● Conducted negotiations and maintained relationships with suppliers, including those providing wood, glass, and steel. 2015-2016: LEICHT Westchester and Greenwich Kitchens - New York

● Served as a Project and Office Manager, overseeing project management and office operations.

● Conducted sales presentations and collaborated with clients to understand and address their specific needs.

● Maintained a strong customer service orientation and proficiency in software applications, including KPS Software, Microsoft Office, Word, and Excel.

2013-2010: David Bauer Construction and Design - Montreal, QC

● Acted as a Project and Operations Manager, working closely with clients to understand project requirements.

● Prepared and presented final designs and quotes to clients, ensuring a clear understanding of project scope and costs.

2011-2007: Melaleuca The Wellness Company - Montreal, QC

● Conducted product and service marketing for the company, achieving sales targets.

● Successfully recruited and prospect new customers and potential team members

2007-2004: Mary Kay Cosmetics - Montreal, QC

● Conducted marketing and sales activities for the company's products and services.

● Efficiently recruited and prospected new customers and potential team members.

2003-1999: Kazo Investment LTD - Tel-Aviv, Israel

● Served as the Office Manager of Shmulik Vlodinger's company, managing administrative tasks and team

coordination.

● Worked closely with investors from Israel and abroad, demonstrating strong communication and organizational skills.

1999-1998: Bank Hapoalim - Tel-Aviv, Israel

● Acted as a Secretary/Administrator in the trading department.

● Proficient in software applications, including Studio Webware, Quickbooks, Microsoft Office, Word, and Excel. 1998-1996: Hadassah Ein Kerem Hospital - Jerusalem, Israel

● Served as a Personal Medical Secretary to Dr. Jacob Ashaf, the Director of the ER.

● Managed administrative tasks involving employees and patients, including appointment scheduling and follow-ups. 1994-1993: National Military Service - Kibbutz Kvuzat Yavne - Yavne, Israel

● Fulfilled National Military Service duties, gaining valuable experience in teamwork and discipline.

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