Freelancer
Resume:
Alonzo Brown
Assistant Manager
Contact
Manhattan,
New York 10029
**************@*****.***
Professional Summary
Reliable and customer-focused professional with experience assisting customers, supporting clients, and managing fast-paced environments. Skilled in communication, problem-solving, and multitasking. Experienced in customer service, event promotions, and handling customer needs both in person and remotely Education
Bread And Roses Integrated Arts
High School
New York City, NY
Key Skills
Marketing
Project Management
Budget Planning
Communication
Teamwork
Problem-solving
Customer Service
Data Entry
Scheduling
Microsoft Office
Social Media Promotion
Flexibility
Collaboration
Business Analysis
Conflict Resolution
Time Management
Computer Skills
Artificial Intelligence
Experience
JUNE 2025 - PRESENT
Promoter / Event Manager TFT Entertainment Promotions, New York, NY
- Promoted events through social media and direct
communication
- Assisted customers with event information and entry support
- Managed guest lists, reservations, and premium
accommodations while providing high-level customer service.
- Maintained strong customer interaction and problem resolution skills
APRIL 2020 – PRESENT
Maintenance & Property Manager Holiday Motel / Andrea Motel, Bronx, New York
- Managed daily operations and maintenance for hotel property, guest rooms, public areas, and back-of-house facilities
- Assisted guests with service needs and operational issues, minimizing downtime and enhancing overall guest experience.
- Managed daily operations and preventative maintenance programs for hotel property
- Maintained cleanliness and safety standards in compliance with OSHA regulations, fire safety requirements, and property standards JUNE 2018 – MARCH 2020
Customer Service Associate Fresh & Co,
New York, NY
- Handled high-volume customers in fast-paced environments, maintaining strong communication and problem-solving skills.
- Processed transactions, payments, returns, and account inquiries accurately and efficiently
- Maintained organized workspace in fast-paced environment
- Collaborated with team members and management to improve workflow efficiency and customer satisfaction
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