Senior IT Technician with Network & Windows Expertise

Lambert Campbell

Work Experience

Telecom Analyst

Insight Global/SSM December 2023 – May 2024

-Program and Install Polycom and Cisco telephones

-Install RMA Equipment

East Side Health District

Senior Technician March 2020 – December 2023

-PC, printer, server, and network maintenance

-Hardware and software

--/upgrades

-Software installation Windows XP, Win7, Microsoft Office 10, Internet Explorer, Outlook

-Diagnose, and provide resolution for PC related issues

-Diagnose Network and servers provide resolution

-Backup servers

-Resolve Database issues

-Provide basic IT technical support via phone, email, chat or in person

-Active Directory setup user groups/OUs create user accounts reset password

- Troubleshoot and resolve shipping issues

-Setup / unpack, swap-out current desktops with new systems

-Support enterprise migration (Windows)

-Transfer data, set-up public folders from old to new PCs

- Imaging/Remote Back-up

BJC/Pyramid Consulting

Senior Technician April 2019 – March 2020

-PC, printer, server, and network maintenance

-Hardware and software

-Software installation Windows XP, Win7, Microsoft Office 10, Internet Explorer, Outlook.

-Diagnose, and provide resolution for PC related issues

-Diagnose Network and servers provide resolution

-Provide basic IT technical support via phone, email, chat or in person

-Troubleshoot and resolve shipping issues

-Setup / unpack, swap-out current desktops with new systems

Senior Technician

Compucom October 2017 – December 2018

-PC, printer, server, and network maintenance

-Hardware and software -/upgrades

-Software installation Windows XP, Win7, Microsoft Office 10, Internet Explorer,

Outlook

-Diagnose, and provide resolution for PC related issues

-Diagnose Network and servers provide resolution

-Backup servers

-Resolve Database issues

-Provide basic IT technical support via phone, email, chat or in person

-Active Directory setup user groups/OUs create user accounts reset password

-Troubleshoot and resolve shipping issues

-Consult with management and staff about computer system issues

Military Experience

U.S. Airforce / 1978 – 1985

Microwave Systems Technician

-Install, operate, maintain, and troubleshoot microwave, satellite, and other RF communication systems, ensuring secure data links

-Troubleshoot, repair and install ejection seats on different aircraft

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