Community-Focused Customer Service Professional
Resume:
Diego Perez
CA, **280
************@*****.***
EXPERIENCE
Conservation Corp of Long Beach,8720 Garfield ave,- Corp Member
July 2022 - Current
As a Corp Member my job is to help crew leads with projects that focus on conservation projects such as park maintenance, trail maintenance, fire lane work, and use of landscaping equipment.
At&t, 106 E Willow St and 11739 Rosecrans ave— Sales Representative
December 2022 - February 2025
As an AT&T representative, I've developed strong problem-solving and communication skills. I'm proficient in verifying customer eligibility for various services, including [Receiving Affordable Connectivity Program and American Association of retired Persons], and providing clear and concise explanations. My ability to listen attentively and understand customer needs enables me to deliver exceptional service.
Family dollar, 9507 Long Beach Blvd,- Store Associate May 2022 - November 2022
As a Store Associate Customer-focused individual with proven ability to provide excellent service, handle transactions accurately, and maintain organized merchandise. Proficient in stocking, merchandising, and ensuring a clean and safe store environment.
McDonalds, 3309 Tweedy Blvd — Crew Trainer
Oct 2020 - May 2022
As a McDonald's Crew Trainer, I've developed strong leadership, training, and customer service skills. I'm proficient in motivating teams, delivering effective training, and resolving customer issues. My adaptability and problem-solving skills allow me to excel in fast-paced environments.
Education
SKILLS
Years of Customer Service
Patience and problem solving
skills
Eligibility Verification
Adaptable
Knowledge on using word and
Microsoft excel
Can learn different operating
systems
LANGUAGES
Fluent In both spanish and
english
Cerritos College, 11110 Alondra Blvd — Currently enrolled January 2023 - Still enrolled
i'm studying a major in psychology and also taking courses for the Mental Health Worker program they have in campus
South Gate High School, 3351 Firestone blvd— Highschool Diploma
August 2016- June 2020
Was involved with Academic Decathlon where we would study up to 7 different subjects about a specific time in history and take test about each subject to push the rank of our school
Contact this candidate