Executive Director with 20+ Years of Leadership Experience

Profile

A talented Executive Director experienced in developing and managing staff, budgets, and programs to achieve results. Offering more than 20 years of experience at the executive level. Applies skills in leadership, mentoring and training to motivate the organization's members in meeting organizational mission and program goals.

Strong in developing relationships with key stakeholders and industry partners and leading a team of staff to deliver on the organization’s programs and services. I have a strong history in the construction, building, and building products industries, and I believe my operational experience strongly supports my ability to manage multiple projects simultaneously.

An experienced international manager specializing in small teams. As a passionate, servant leadership-focused leader, promoting the organization never stops. Collaborates with executive partners to establish long-term goals, strategies, and policies. My personal and professional business mantra has always been, ‘Build the relationship and the business will follow. ’

Experience

Site Manager – Compass Communities

Lead a small staff team of maintenance staff, as well as contractors, to provide all required services to support individuals living in an all-inclusive environment. Assist in operating the community in accordance with Compass standards to establish and maintain the community rules and regulations. Enter rent payments into the Rent Manager system and reconcile and process bank deposits. Review accounts receivable and maintain collections efficiency. Collect lot rent with the objective of managing and achieving a zero balance in AR. Meet and work with contractors/vendors when needed and ensure all jobs are started and completed within deadlines. Assist with inspecting common areas and all infrastructure, including roads, landscaping, tree service, waste management and Community utility systems, to ensure they are maintained and working effectively while eliminating any potential hazards. Assist with filing fire safety documents and inspecting all fire safety systems biannually or when required. Supporting the tenant's daily requirements and ensuring staff procedures and policies are in place to support the daily operations. Accountable for the performance and operation of a 244-site residence. Manage day-to-day operations and ensure tenant and operational requirements are met. Including all safety and regulatory compliance, resident families, and community stakeholders.

Facilities Manager – The Bentley Saskatoon

Lead a small staff team of housekeeping and maintenance staff, as well as contractors, to provide all required services to support individuals living in an all-inclusive environment. Supporting the tenant's daily requirements and ensuring staff procedures and policies are in place to support the daily operations. Accountable for the performance and operation of a 128-suite residence. Work with the ED and Lifestyle manager to manage day-to-day operations and ensure tenant and operational requirements are met. Including all safety and regulatory compliance, resident families, and community stakeholders.

Facilities Manager – Elmwood Residences, Saskatoon

Lead a small staff team and contractors and be responsible for all aspects of the Elmwood Residences operations; tenant daily requirements, procedures, policies, and best practices to advance the daily operations. Accountable for the performance and operation of 17 residences and Kinsman Manor. Work with CHC and manage day-to-day operations and ensuring the tenant requirements are met, and all housing and operational requirements are met. Including government and regulatory compliance, resident families, and various community stakeholders, as well as service levels and safety requirements.

House Manager – Abbeyfield House, Saskatoon

Lead the staff team and am responsible for all aspects of the Abbeyfield House operations, tenant daily requirements, procedures, policies, and best practices to advance the daily operations. Responsible for the performance of all staff members. Work with the board of directors and multiple volunteer committees. Manage day-to-day operations and ensure that the tenant requirements are met and all housing and operational requirements are met. Including government and regulatory compliance, resident families, and various community stakeholders, as well as service levels and sales requirements, including social media and website updates. Act as public spokesperson for the organization, as well as serving as board president. Manage organizational financial records for funding partners and sponsors. Achievements included recruiting staff to move operations forward and return financial operations from a deficit to a breakeven situation within 6 months. Currently actively seeking twenty million dollars in funding for new building development.

Executive Director - Skills Canada Saskatchewan

Led and was responsible for all aspects of the Skills Canada Saskatchewan operations, bylaws, procedures, policies, and best practices to advance the organizational mission. Responsible for the performance of all staff members. Work with the board of directors and multiple volunteer committees. Seek monetary and in-kind funding. Serve as the liaison to allied organizations. Manage day-to-day operations and programming, outreach initiatives, social media, and website updates. Act as public spokesperson for the organization. Manage organizational financial records as well as submit and prepare reporting for funding partners and sponsors. Achievements included recruiting staff to move operations forward, renewing the website and social media, re-establishing competition for 2023, rebranding and reconnecting with sponsors, industry, and supporters after years of no live events and financial challenges. Secured more than half a million dollars in funding.

Senior Property Manager - Elite Property Management

Senior condominium property manager responsible for ongoing maintenance and daily operational requirements, and inspections of assigned properties with more than 600 doors. Administer full financial accountability, meeting legislative requirements and governance support for each property Condominium Board. Support other property managers with insurance claim management and inspections, plus on-call rotations. Achievements while at this company included managing and supporting more than 11 individual boards and successfully managing budgets and all maintenance and insurance claims. While supporting colleagues with other properties and operational challenges.

District General Manager – First On Site

Responsible for the daily operations of staff and branch management. Dedicated to meeting the expectations of customers and the relationships of key business stakeholders. Action-oriented and driven to meet deadlines and prioritize with a sense of urgency. Full financial responsibility for branch operations and meeting the EBITDA target. Achievements included building a team that established itself as the insurance industry supplier of choice in a very competitive market. Consistently overperform on client expectations and work closely with suppliers to deliver excellent service levels under extraordinary circumstances. Consolidate the team and position as the market changed and retracted while maintaining service levels with clients as a priority.

Chief Executive Officer - Australian Institute of Building Surveyors

CEO for a national professional association representing 2500 building surveying professionals from private and public services in Australia. Responsible for all staffing requirements nationally, full support of state committees and the national volunteer board. Responsible for the financial management of the organization and the management of training and conferencing component of the organization. Acted as Company Secretary and was responsible for board governance and support. Ensuring compliance with all relevant Australian legislation. Achievements included delivering a million-dollar surplus to financial results over 6 years. Implementing a new membership database and website. Maintain and develop accreditation services for members on behalf of state legislators. Consolidate from a state to a national office model effectively.

Trade Commissioner Local, Sydney, Australia – DFAIT

Responsible for the operations and management of priority sectors of Agriculture, Building Construction and Professional Services. This role is dedicated to meeting the expectations of customers and relationships of key business stakeholders in Canada, as well as export-ready and within Australia as new agents or potential importers. Responsibilities for working with various levels export export-ready clients and supporting various business requirements. The role was action-oriented and driven to meet deadlines for travel, events, and trade missions and to prioritize with a sense of urgency. Achievements included establishing multiple relationships and ongoing business relationships. Consistently overperform on client expectations and work closely with exporters and multiple stakeholders within government and private industry to deliver excellent service levels.

Education

University of Fredericton

March 2020 – December 2022

EMBA in Leadership specializing in Innovation.

Servant Leadership Academy

November 2022

Servant Leadership Advocate Certification

Edwards School of Business

February 2013

Finance for Non-Financial Managers short program certificate course.

Chartered Secretaries Australia

February 2010

Duties of Officers and Directors, Meeting ASIC Requirements and Risk Assessment.

Technical and Further Education NSW

January 1988 -1990

Advanced Certificate Training and Development

Advanced Certificate Personnel Management

Certificate Marketing

Skills

Integrity Focused

Relationship Building

Problem Solving

Staff Training and Development

Presentations and Proposals

Consultative and Relationship Selling

Working with all levels of management and government

Skilled business development manager and sales professional with skills and experience working with all levels of industry and management. People management and coaching experience with strong attention to detail, with a practical, hands-on approach. Very integrity-focused with a career commitment to developing teams and supporting others to develop best practices and service delivery.

Current Board Experience

Saskatoon Potters Guild September 2019

Immediate Past President

Member of the Canadian Condominium Institute February 2020

Current Board Member, North Saskatchewan Chapter

Member of Chartered Professionals in Human Resources April 2021

Current Member

Institute of Company Directors March 2023

Current Member

Abbeyfield House, Saskatoon January 2023

Current Board President

Albert Community Centre Management Committee February 2023

Current Board Member

Abbeyfield Canada November 2023

Current Board Member

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