Sales Development Representative - Bilingual Customer Advocate
Resume:
• Conducted outbound prospecting and managed complex cases involving
multiple parties to resolve consumer issues.
• Maintained a consistent volume of outreach, fostering positive relationships with prospects and ensuring timely solutions.
• Provided friendly, high-quality support to guide clients through the onboarding and service process.
****.**********@*****.***
Conroe, Texas
High school
El Camino High school
2019-01 - 2021-06
EDUCATION
Motivated individual with experience in customer service and Medical Bilingual interpretation. Results-driven Sales Development Representative (SDR) and Bilingual Professional with experience in high-volume outbound prospecting, B2B lead generation, and customer relations. Track record in social selling via LinkedIn and cold calling to build strong pipelines. Highly adaptable, fluent in English (C1), and skilled at engaging decision-makers to drive business growth
WORK HISTORY
YAKELIN GONZALEZ
America consumer advocates 12/2022
Skills
• B2B Lead Generation
• Cold Calling
•Outbound Prospecting
•Social Selling
• Pipeline Management
• Active Listening
• Objection Handling
• Customer Relations
LANGUAGES
Pink Blush 202*-**-****-**
Warehouse Picker / Packer / Shipper
•Handled logistics, order fulfillment, and day-to-day warehouse operations efficiently within a dynamic environment.
• Analyzed inventory data to resolve order discrepancies and improve processing speed.
Spanish
Advanced (C1)
Boom Demand Jan- March 2024
•Executed high-volume outbound prospecting campaigns using LinkedIn and cold calling to generate B2B tech sales leads.
•Qualified prospective clients, identified pain points, and successfully scheduled introductory meetings for the sales team.
•Collaborated with internal departments to refine messaging and optimize the sales pipeline.
English
Advanced (C1)
Kelly Services Dec 2024 - May 2026
• Provided accurate, culturally sensitive over-the-phone medical interpretation services in high-pressure environments.
• Maintained clear communication between patients and healthcare providers using advanced medical terminology.
• Demonstrated strong active listening, multitasking, and cultural competence skills.
Contact this candidate