Arceli Manuel
Flanders, NJ *****
862-***-**** - **************@*****.***
Professional Summary
Dynamic Preschool Teacher's Assistant with a proven track record at Montessori Kids Universe, skilled in implementing age-appropriate activities and fostering positive reinforcement. Adept at enhancing child development through creative projects and effective supervision, while maintaining a safe and nurturing environment. Committed to supporting special needs and promoting emotional growth. Skills
• Age-appropriate activities • Positive reinforcement
• Special needs support • Health and safety
• First aid and CPR • Flexible work schedule
• Computer and Microsoft office skills
Work History
04/2024 to 09/2025 Preschool Teacher's Assistant
Montessori Kids Universe – Chester, NJ
Assisted in implementing Montessori curriculum activities to enhance children's learning experiences.
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Supported classroom management by maintaining a positive and engaging environment for students.
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Collaborated with lead teachers to prepare educational materials and resources for daily lessons.
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Fostered individual student development through personalized attention and guidance during activities.
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Engaged children in hands-on learning experiences, promoting creativity and critical thinking skills.
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09/2023 to 01/2024 Management Trainee
Terranova (TNV) – Clark, PH
Assisted in executing daily operations and optimizing workflows within the department.
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Collaborated with team members to enhance customer service and improve satisfaction ratings.
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Analyzed operational processes to identify inefficiencies and recommend improvements.
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Supported management in developing training materials for new hires and ongoing staff development.
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Conducted market research to inform strategic decision-making and product development initiatives.
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Monitored inventory levels and assisted in supply chain management to maintain optimal stock levels.
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Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
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09/2022 to 08/2023 Administrative Assistant
YAMCHAI Enterprise – Philippines
Managed scheduling and calendar coordination for executives, ensuring efficient use of time.
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Assisted in preparing and organizing documents for meetings and presentations, enhancing workflow.
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Facilitated communication between departments, improving information flow and collaboration.
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Maintained office supplies inventory, implementing cost-effective purchasing strategies to reduce expenses.
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Implemented digital tools to streamline administrative tasks, resulting in improved productivity.
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Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
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01/2016 to 07/2022 Life Insurance Agent
Fortune Life Insurance Company – Philippines
Developed tailored insurance solutions to meet client needs and enhance policyholder satisfaction.
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Conducted comprehensive assessments of clients' financial situations to recommend optimal coverage options.
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Educated clients on policy features, benefits, and exclusions to facilitate informed decision-making.
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Managed client relationships through proactive communication and timely follow- ups, ensuring ongoing support.
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Analyzed market trends and competitor offerings to identify opportunities for product development and service improvement.
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Implemented strategic marketing initiatives that increased client acquisition and retention rates within the agency portfolio.
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12/2011 to 12/2015 Massage Therapist
Spa Ambiante – Philippines
Delivered customized massage therapies to alleviate pain and enhance client well- being.
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Developed treatment plans based on client assessments and feedback to ensure effective results.
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Educated clients on self-care techniques and lifestyle adjustments for improved health outcomes.
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Maintained a clean, organized workspace in compliance with health and safety regulations.
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Analyzed client progress regularly, adjusting treatment plans for optimal therapeutic effectiveness.
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Collaborated with healthcare professionals to support holistic approaches to patient care and recovery.
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09/2008 to 12/2010 Customer Service Representative Iqor Ph – Clark, PH
Managed high-volume customer inquiries through phone, email, and chat platforms.
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Resolved complex issues by utilizing CRM software to track interactions and outcomes.
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• Trained new team members on customer service protocols and system navigation. Developed and implemented process improvements to streamline service delivery workflows.
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Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
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Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
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Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
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• Responded to customer requests for products, services, and company information. 04/2007 to 08/2007 Machine Operator
Amertron Incorporated – Clark, PH
Operated machinery efficiently to meet production targets and maintain workflow consistency.
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Conducted routine machine maintenance, ensuring optimal performance and reducing downtime.
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Monitored production levels and quality control measures to uphold industry standards.
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Trained new operators on safety protocols and machine operation procedures to enhance team performance.
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Implemented safety checks and protocols, contributing to a safer working environment for all staff members.
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Followed detailed instructions to operate machines with accuracy and produce quality products.
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Education
07/2021 Bachelor of Science: Entrepreneurship
Guagua Community College - Pampanga, Ph
03/2008 Associate of Applied Science: Nursing
Dee Hwa Liong College Foundation - Philippines
Certifications
• Epinephrine Auto Injection (ASHI), valid until June 2026
• First Aid / CPR AED (ASHI), valid until June 2026 Health, Safety & Child Growth and Development / Mandated Reporting, January 2025
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• Summer Camp 2024 Orientation, June 2024
• Positive Discipline, June 2024
References
Senior Life Insurance Agent, Fortune Life Insurance Company Inc. **************@*****.***
Relationship: Former Supervisor
Owner, Spa Ambiante
*****************@*****.***
Relationship: Former Employer
Store Manager, Terranova
**********@*****.***
Relationship: Former Manager
• Letecia Advincula
• Angelito Lopez
• Anna Marie Paula Gonzales
• Lamis Osman
• Director, Montessori Kids Universe
• Relationship: Current Supervisor