Independent Problem Solver with Customer Expertise
Resume:
SARAI THOMAS
**** ********** ****, ********, ** *5965
********@*****.***
Highly motivated independent problem solver with extensive customer service background looking for an opportunity in a dynamic work environment. I want to learn and gain more experience with a large growing company.
SKILLS
• Strong independent decision maker
• Excellent analytical and problem-solving skills
• Strong customer service skills with both
internal and external customers
• Accounting and finance for small
businesses
• Effective management and delegation skills
• Ability to research develop and implement
a successful marketing strategy
EXPERIENCE
OCTOBER 2021- JANUARY 2022
WAITRESS, BARBACK AND BANQUETS
Helped to initially set up the club which was a banquet style dinner theater. Served full 4 course meal with drinks during live performances. Helped to keep the bars organized and restocked with liquor, ice and garnishes. Prepped garnish trays and napkins and cutlery before and during shifts. Served VIP guests with bottles, provided ice, mixers and anything else the guests would need. JANUARY 2019- MARCH 2020
CHIEF OPERATIONS OFFICER, GAEL ALES
Helped start the business, by organizing and generating the layout of equipment and supplies, researched equipment, supplies and acquired all necessary business licenses Took care of daily operations, managed employees and senior staff, scheduling, and training JANUARY 2013 – MARCH 2020
MANAGER/ HOST, COPPER TUB AIR BNB
Overseeing daily business operations, financial performance, and customer experience. Resolving any problems quickly and efficiently while delivering excellent customer satisfaction. Researching and implementing new initiatives to drive revenue, lower costs while keeping a five-star customer rating.
APRIL 2011 – JULY 2016
PERSONAL ASSISTANT/ORGANIZER AND NANNY, MARGARET BRINKMAN, PALO ALTO, CA Networking, research, and scheduling of contractors. Maintained Brinkman family schedule including appointments and errands. Took care of twins for their general care, organized, created developmental activities and craft projects.
2
EDUCATION
JUNE 2013
ONCOLOGY ESTHETICS CERTIFICATION, ONCOLOGY ESTHETIC INC., SACRAMENTO, CA OCTOBER 2003
EMT CERTIFICATION, EMS, SANTA CRUZ, CA
MAY 1998 - CURRENT
LICENSED ESTHETICIAN, CALIFORNIA BOARD OF BARBERING AND COSMETOLOGY
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