Experienced Administrative & Billing Specialist with Client Relations

Hello

I’m Kristine Kweifio

**** ******** ***** ** ***. 101

WOODBRIDGE, VA 22191

202-***-****

********@*****.***

Skills

Expert in relationship building and conflict resolution

Problem resolution

CRM management

Reception skills

Billing proficiency

Appointment scheduling

Experience

FEBRUARY 2019 - FEBRUARY 2022

Joe Moholland and Storage (Mayflower), Woodbridge,VA/Remote - Billing Specialist

●Processed invoices and payments, ensuring accuracy and timely billing.

●Maintained up-to-date records and managed communication with customers regarding billing queries.

●Scheduled appointments for virtual and onsite surveys, confirming details with clients.

●Managed high volume data entry for client billing, ensuring 100% accuracy

NOVEMBER 2014- MARCH 2018

Academy Door and Control, Chantilly, VA - CSR /Accounting Clerk

●Managed front desk operations and provided administrative support, efficiently handling customer inquiries and supporting team tasks

●Maintained filing and records management systems to ensure efficiency.

●Assisted in routing calls and addressing client needs promptly.

MARCH 2014- NOVEMBER 2014

Malloy Auto Group, Woodbridge, VA - Cashier/Operator/Receptionist

●Managed a multiline phone systems and effectively routed customer calls

●Handled incoming and outgoing correspondence, maintaining an organized reception area.

●Supported administrative tasks including data entry and maintaining databases.

Education

SEPTEMBER 2005 -MAY 2005

Woodbridge High, Woodbridge,VA - Diploma

Office Administration coursework

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