Customer Care & Data Entry Specialist with SAP

Kelvin Jackson

*****************@*****.***

EXPERIENCE

Farmers Insurance, Phoenix, Az - Customer Care

Representative

**/**** - *******

● Supported inquiries and insurance policies needs

● Used account information and knowledge of compliance or legal requirements to make appropriate recommendations.

● Evaluated and interpreted policy information within prescribed authority limits

Talent Sphere Staffing, (Remote), - Online Data Entry/ Customer Service Support

05/2021 - 05/2024

● Completed written surveys provided for each panel

● Reviewed and used new products before they were launched to the public

Dayton Freight, Memphis, TN - Customer Service

Representative

04/2018 - 04/2021

● Assisted the service center manager

● Provided assistance to drivers

● Prepared bills of lading and delivery receipts

SKILLS

● Microsoft Office

(Outlook, Word,

Excel)

● Accounting

● Google Docs

● Inventory

● SAP System

LANGUAGES

English

EDUCATION

University of Mississippi, Oxford, MS -BBA: Real Estate August 2018 - May 2021

Northwest Community College, Senatobia, MS – BBA: Business Administration

August 2016 - May 2018

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