Dependable Custodian with Efficiency Focus
Resume:
Nicole Lee
A commitment to doing the right things,at all times.The ability to exercise
independant,judgement and be self motivated.I'm detail-orientated with the ability to prioritize task.I have strong Communication skills.I commit to doing it right the first time,and still checking to see if it can be done better. Chicago, IL 60612 +1-773-***-**** *************@*****.*** Work Experience
Custodian
ABM Chicago, IL
August 2025 to Present
• Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting
• Ensured cleanliness and sanitation of restrooms by regularly disinfecting surfaces and replenishing supplies
• Managed waste disposal in accordance with company policies and regulations
• Maintained inventory of cleaning supplies and equipment, promptly reporting any shortages or malfunctions
• Responded promptly to requests for spill cleanup or other emergencies to maintain a safe environment
• Communicated effectively with supervisors regarding any issues or concerns related to custodial duties
• Implemented a more efficient cleaning schedule that reduced overall labor hours by 50% while maintaining high standards of cleanliness
Custodian
ABM Chicago, IL
August 2025 to Present
• Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting
• Ensured cleanliness and sanitation of restrooms by regularly disinfecting surfaces and replenishing supplies
• Managed waste disposal in accordance with company policies and regulations
• Maintained inventory of cleaning supplies and equipment, promptly reporting any shortages or malfunctions
• Responded promptly to requests for spill cleanup or other emergencies to maintain a safe environment
• Communicated effectively with supervisors regarding any issues or concerns related to custodial duties
• Implemented a more efficient cleaning schedule that reduced overall labor hours by 50% while maintaining high standards of cleanliness.
Home Care Aide
Help at Home Chicago, IL
July 2023 to Present
Each Day I Arrive To My Clients Home And My Day Begins I Help Him Shower And Get Him Dressed and Fix Breakfast And Then I Change linen And Make His Bed And Sweep&Mop The Floors & Clean&Sanitize The Bathroom & Do Laundry &I Also Go To Medical Appointments & Prepare Lunch&Dinner. Home Care Aide
Help at Home Chicago, IL
July 2023 to Present
Each Day I Arrive To My Clients Home And My Day Begins I Help Him Shower And Get Him Dressed and Fix Breakfast And Then I Change linen And Make His Bed And Sweep&Mop The Floors & Clean&Sanitize The Bathroom & Do Laundry
&I Also Go To Medical Appointments & Prepare Lunch&Dinner. Janitor
Flats LLC Chicago, IL
October 2018 to June 2021
Each day I retrieve my cart filled with all my chemicals& cleaning supplies,I fill my mop bucket with water& cleaning solution.I begin my day by vacuuming the lobby,mopping, wiping all glass,doors, polishing & sanitizing all fixtures, wiping down tables,polishing& vacuuming rugs& elevators,watering all plants, cleaning & sanitizing all restrooms,restocking soap,tissue,paper towels,hand lotion.I moved to community lounge area wipe down all counters,tables,doors, vacuum all rugs,sanitize kitchen eating area, restocking all paper towels,hand soap,cleaning restroom in this area as well.I sanitize all exercising equipment,taking all trash out replacing trash liners,sweeping& mopping all stairwells.Move in& Move out deep cleaning, shoveling snow,putting salt down etc. Janitor
Flats LLC Chicago, IL
October 2018 to June 2021
Each day I retrieve my cart filled with all my chemicals& cleaning supplies,I fill my mop bucket with water& cleaning solution.I begin my day by vacuuming the lobby,mopping, wiping all glass,doors, polishing & sanitizing all fixtures, wiping down tables,polishing& vacuuming rugs& elevators,watering all plants, cleaning & sanitizing all restrooms,restocking soap,tissue,paper towels,hand lotion.I moved to community lounge area wipe down all counters,tables,doors, vacuum all rugs,sanitize kitchen eating area, restocking all paper towels,hand soap,cleaning restroom in this area as well.I sanitize all exercising equipment,taking all trash out replacing trash liners,sweeping& mopping all stairwells.Move in& Move out deep cleaning, shoveling snow,putting salt down etc. Custodian/Housekeeping
Moody Bible Institute Chicago, IL
May 2016 to January 2018
Each day I gather all my cleaning solutions and put them on my cart,make mop water make sure I have dust mop can liners,paper towels,tissue, soap for the dispensers. Each day I clean & sanitize all sinks& toilets,dust& mop all floors,refill all toilet paper& paper towel dispensers,soap dispensers,remove all garbage and replace each garbage can liners,sanitary liners,wipe down all fixtures,clean mirrors.I also clean guest rooms I pack my cart with clean sheets,towels & refill all cleaning solutions,I change the sheets& pillow cases make the beds.I clean & sanitize sinks,showers,toilets,clean floors on hands& knees,replace all used towels,set out fresh soap,shampoo&conditioner,clean& sanitize kitchen by cleaning counters,microwaves,wash& put away all dishes pots& pans,hand mop all floors,vacuum,dust& polish all tables,glass& mirrors, restock supply closets in each apartment,shampoo carpets.
Custodian/Housekeeping
Moody Bible Institute Chicago, IL
May 2016 to January 2018
Each day I gather all my cleaning solutions and put them on my cart,make mop water make sure I have dust mop can liners,paper towels,tissue, soap for the dispensers. Each day I clean & sanitize all sinks& toilets,dust& mop all floors,refill all toilet paper& paper towel dispensers,soap dispensers,remove all garbage and replace each garbage can liners,sanitary liners,wipe down all fixtures,clean mirrors.I also clean guest rooms I pack my cart with clean sheets,towels & refill all cleaning solutions,I change the sheets& pillow cases make the beds.I clean & sanitize sinks,showers,toilets,clean floors on hands& knees,replace all used towels,set out fresh soap,shampoo&conditioner,clean& sanitize kitchen by cleaning counters,microwaves,wash& put away all dishes pots& pans,hand mop all floors,vacuum,dust& polish all tables,glass& mirrors, restock supply closets in each apartment,shampoo carpets.
Custodian
Chicago public Schools Chicago, IL
April 2013 to November 2015
Each day I measured mixed cleaning solutions,gathered my cart and attached all cleaning tools.I cleaned all classrooms swept,mop,pulled all trash and replaced with trash liners,washed white&blackboards,washed&sanitized all desk,tables,chairs,cleaned all glass on doors,dusted all pictures,fixtures,trophy casings,cleaned water fountains.I cleaned&sanitized toliets,sinks,mirrors,bathroom stalls,swept,mopped,pulled trash replaced with trash liners,stocked bathrooms with tissue,paper towels,replaced soap&hand sanitizer cartridges,put out caution signs.dust
&mop stairs,T'3 halls,Kavac walls,buffed,waxed,removed graffiti,cleaned all offices&lounges vacuum,dusting,cleaning computers,shampooed carpet,light painting or trimming.Swept,T'3the Cafeteria floor,sanitized tables.dusted&vacuumed auditorium,set up for events&put away everything at the end of events.cleaned up all debris on school grounds.moved &set up furniture.received all deliveries&loaded into supply room.maintained a clean &orderly supply room&janitor's closet.at the end of each school day I locked&chained all windows&doors and called the alarm company to set the alarm upon my shift ending. Custodian
Chicago public Schools Chicago, IL
April 2013 to November 2015
Each day I measured mixed cleaning solutions,gathered my cart and attached all cleaning tools.I cleaned all classrooms swept,mop,pulled all trash and replaced with trash liners,washed white&blackboards,washed&sanitized all desk,tables,chairs,cleaned all glass on doors,dusted all pictures,fixtures,trophy casings,cleaned water fountains.I cleaned&sanitized toliets,sinks,mirrors,bathroom stalls,swept,mopped,pulled trash replaced with trash liners,stocked bathrooms with tissue,paper towels,replaced soap&hand sanitizer cartridges,put out caution signs.dust &mop stairs,T'3 halls,Kavac walls,buffed,waxed,removed graffiti,cleaned all offices&lounges vacuum,dusting,cleaning computers,shampooed carpet,light painting or trimming.Swept,T'3the Cafeteria floor,sanitized tables.dusted&vacuumed auditorium,set up for events&put away everything at the end of events.cleaned up all debris on school grounds.moved
&set up furniture.received all deliveries&loaded into supply room.maintained a clean &orderly supply room&janitor's closet.at the end of each school day I locked&chained all windows&doors and called the alarm company to set the alarm upon my shift ending.
Home Health Aide
Gareda LLC. Chicago, IL
May 2011 to October 2013
Responsibilities
Prepare meals, daily household cleaning,personal hygiene such as bathing the client,dressing the client,reminding client to take meds,accompanied the client to all doctor's appointments and personal business etc. Accomplishments
It gave me a chance to show my clients that just because we as people get older doesn't mean that you have to make the client feel helpless I learned to praise my clients for the things they're capable of doing and to allow to give input whenever possible.I feel it's about respect each and every person deserves it no matter what condition they're in.I believe in treating people the way I want to be treated,it takes a patient,caring person to take care of people. Skills Used
Cooking,cleaning,patience,listening,communication,common sense. Home Health Aide
Gareda LLC. Chicago, IL
May 2011 to October 2013
Responsibilities
Prepare meals, daily household cleaning,personal hygiene such as bathing the client,dressing the client,reminding client to take meds,accompanied the client to all doctor's appointments and personal business etc. Accomplishments
It gave me a chance to show my clients that just because we as people get older doesn't mean that you have to make the client feel helpless I learned to praise my clients for the things they're capable of doing and to allow to give input whenever possible.I feel it's about respect each and every person deserves it no matter what condition they're in.I believe in treating people the way I want to be treated,it takes a patient,caring person to take care of people. Skills Used
Cooking,cleaning,patience,listening,communication,common sense. Drivers Helper
UNITED PARCEL SERVICE Chicago, IL
November 2010 to January 2011
Responsibilities
I loaded and unloaded the packages with dolly and deliver them to the businesses and consumers.and I return any undeliverable packages to my facility.and I take pride in getting my customers merchandise to them intact and in a timely manner with a smile.
Accomplishments
It's a seasonal positions and I think so far the impact that I feel I've made is that my customers are happy to get things that have been ordered and they can still receive them ontime for christmas or new years. Loading and unloading, organizing
Drivers Helper
UNITED PARCEL SERVICE Chicago, IL
November 2010 to January 2011
Responsibilities
I loaded and unloaded the packages with dolly and deliver them to the businesses and consumers.and I return any undeliverable packages to my facility.and I take pride in getting my customers merchandise to them intact and in a timely manner with a smile.
Accomplishments
It's a seasonal positions and I think so far the impact that I feel I've made is that my customers are happy to get things that have been ordered and they can still receive them ontime for christmas or new years. Skills Used
Loading and unloading, organizing
Home Health Aide (HHA)
Department of Human Services Office Of Rehabilitation Chicago, IL October 2007 to May 2010
Responsibilities
Prepared meals assisted in the client taking a shower or bath,dressed the client,washed and combed the clients hair.did all household cleaning, dishes,making bed changing soiled linen did all laundry,vacuumed,cleaned bathroom escorted client to all appointments such as doctor and personal .took the client shopping,grocery,banking.and ran errands post office etc.
Accomplishments
With the client's assistance I was able to change the families mind about putting the client in a nursing home.I help them to see that there was a lot the client was capable of doing and maintaining with my assistance it allowed the client to stay in his/ her home where everything was familiar . Skills Used
Cleaning, Cooking, Organizing,Companion,Appointment Scheduling, observing, listening, patience, understanding,compassion and to be able to react in a timely &professional manor at all times. Home Health Aide (HHA)
Department of Human Services Office Of Rehabilitation Chicago, IL October 2007 to May 2010
Responsibilities
Prepared meals assisted in the client taking a shower or bath,dressed the client,washed and combed the clients hair.did all household cleaning, dishes,making bed changing soiled linen did all laundry,vacuumed,cleaned bathroom escorted client to all appointments such as doctor and personal .took the client shopping,grocery,banking.and ran errands post office etc.
Accomplishments
With the client's assistance I was able to change the families mind about putting the client in a nursing home.I help them to see that there was a lot the client was capable of doing and maintaining with my assistance it allowed the client to stay in his/ her home where everything was familiar . Skills Used
Cleaning, Cooking, Organizing,Companion,Appointment Scheduling, observing, listening, patience, understanding,compassion and to be able to react in a timely &professional manor at all times. Cashier
Krispy Kreme Doughnuts Rosemont, IL
April 2002 to June 2004
Responsibilities
Each day I started my day by counting my cash drawer to make sure I started with the correct amount of bills and coins.I stocked my counter with bags,boxes.when customers entered the store I greeted them,ask can I take they're order I entered the order on my register then proceeded to prepare the order then boxed&bagged it&filled the drinks ask was it going to be cash or credit and cashed them out and gave change &receipt thanked them for coming and moved on to next customer.when the store wasn't busy I utilized my time by cleaning tables,counters,sweeping,mopping,cleaning doors,windows.cleaning restroom,pulled trash.I frosted donuts with different flavored frosting. Accomplishments
I got to interact with a lot of different cultures .each day I enjoyed interacting with different co-worker as well as customers .people were always excited to order donuts and to see them being made right before their eyes.I was happy to be an employee and to gain more experience as a cashier. Skills Used
Cash handling,cleaning,customer service,patience,suggestive selling. Cashier
Krispy Kreme Doughnuts Rosemont, IL
April 2002 to June 2004
Responsibilities
Each day I started my day by counting my cash drawer to make sure I started with the correct amount of bills and coins.I stocked my counter with bags,boxes.when customers entered the store I greeted them,ask can I take they're order I entered the order on my register then proceeded to prepare the order then boxed&bagged it&filled the drinks ask was it going to be cash or credit and cashed them out and gave change &receipt thanked them for coming and moved on to next customer.when the store wasn't busy I utilized my time by cleaning tables,counters,sweeping,mopping,cleaning doors,windows.cleaning restroom,pulled trash.I frosted donuts with different flavored frosting. Accomplishments
I got to interact with a lot of different cultures .each day I enjoyed interacting with different co-worker as well as customers .people were always excited to order donuts and to see them being made right before their eyes.I was happy to be an employee and to gain more experience as a cashier. Skills Used
Cash handling,cleaning,customer service,patience,suggestive selling. Deli Clerk
Delray Farms Bellwood, IL
February 1996 to April 2001
Responsibilities
Each day I cleaned and sanitized the deli counter inside&out,set up display case with deli meats,cheese,and different cold salads.I serviced each customer with a smile while taking they're order I sliced,weighted,packaged,priced .When deli department had sales it was my job to do my display signs.I used suggestive selling methods,if a customer asked for something I didn't carry I would order it and call the customer personally letting them know the merchandise had arrived.I trained new deli clerks,if the front end got backed up I help out on the register ringing up purchases,cash,check or credit and bagged purchases.
Accomplishments
I realize I made a great impact because I'm a very friendly outgoing person I got to know my customers and I knew how thin or thick they wanted they're meats or cheeses sliced .I was alway swift and efficient.I always wanted each experience to be a great one because I know the first impression is a lasting one.and if customers experience is a good one then they will come again and tell others about they're experience and customer becomes walking advertiser because they tell others about the service,prices,hospitality then that makes others want to see what the fuss is about. patience,listening skills,leadership,assertiveness,team player and the number 1 thing the customers are always right.If i give them a courteous service and can be informative,polite,patient and great overall experience they will come again.and that will continue to insure the customer will continue to return. Deli Clerk
Delray Farms Bellwood, IL
February 1996 to April 2001
Responsibilities
Each day I cleaned and sanitized the deli counter inside&out,set up display case with deli meats,cheese,and different cold salads.I serviced each customer with a smile while taking they're order I sliced,weighted,packaged,priced .When deli department had sales it was my job to do my display signs.I used suggestive selling methods,if a customer asked for something I didn't carry I would order it and call the customer personally letting them know the merchandise had arrived.I trained new deli clerks,if the front end got backed up I help out on the register ringing up purchases,cash,check or credit and bagged purchases.
Accomplishments
I realize I made a great impact because I'm a very friendly outgoing person I got to know my customers and I knew how thin or thick they wanted they're meats or cheeses sliced .I was alway swift and efficient.I always wanted each experience to be a great one because I know the first impression is a lasting one.and if customers experience is a good one then they will come again and tell others about they're experience and customer becomes walking advertiser because they tell others about the service,prices,hospitality then that makes others want to see what the fuss is about. Skills Used
patience,listening skills,leadership,assertiveness,team player and the number 1 thing the customers are always right.If i give them a courteous service and can be informative,polite,patient and great overall experience they will come again.and that will continue to insure the customer will continue to return. Recruiter
Peryam&Kroll Chicago, IL
October 1993 to December 1995
Responsibilities
Called respondents that came up in our data base.to see if the qualified to participate in upcoming taste testings or product testing. I asked numerous questions recorded each response.the client was looking for a equal number of men and women different demographics to participate and give honest feedback and for they're time and participation they received a monetary referendum.
Accomplishments
Listening skills, patience, understanding and for the respondents to be able to put a voice with the face. And it allowed me to come in contact with all different nationalities. Data entry, phone skills, probing allowed me to dig deeper to get the respondents to not just give the easiest answer to my questions I really got them to take they're time and think. Recruiter
Peryam&Kroll Chicago, IL
October 1993 to December 1995
Responsibilities
Called respondents that came up in our data base.to see if the qualified to participate in upcoming taste testings or product testing. I asked numerous questions recorded each response.the client was looking for a equal number of men and women different demographics to participate and give honest feedback and for they're time and participation they received a monetary referendum.
Accomplishments
Listening skills, patience, understanding and for the respondents to be able to put a voice with the face. And it allowed me to come in contact with all different nationalities. Skills Used
Data entry, phone skills, probing allowed me to dig deeper to get the respondents to not just give the easiest answer to my questions I really got them to take they're time and think. Recruiter
Focuscope-Oak Park IL
May 1991 to September 1993
Responsibilities
I called clients who were registered with focus cope, to see if they fit the criteria or demographics to fill a certain number of openings the clients were looking for.I went through a series of questions and I recorded the respondents answers.if the respondents qualified I invited them to participate in the focus group, product testing I gave directions, date and times we had available and the responded selected a time that was convenient for them. and for they're time, participation,travel a referendum was given.
Accomplishments
I enjoyed speaking with different people and the knowledge and feed back we got back from the focus groups, helped the clients get the information they needed to make a product that the consumer were glad to see in stores and to know they had something to do with get this product out on shelves in the local grocery stores. I really enjoyed corresponding with the respondents.
Skills Used
Communication, probing, problem solving, organizing and letting the respondent know it wasn't a right or wrong answer.patience, listening skills.
Recruiter
Focuscope Oak Park, IL
May 1991 to September 1993
Responsibilities
I called clients who were registered with focus cope, to see if they fit the criteria or demographics to fill a certain number of openings the clients were looking for.I went through a series of questions and I recorded the respondents answers.if the respondents qualified I invited them to participate in the focus group, product testing I gave directions, date and times we had available and the responded selected a time that was convenient for them. and for they're time, participation,travel a referendum was given.
Accomplishments
I enjoyed speaking with different people and the knowledge and feed back we got back from the focus groups, helped the clients get the information they needed to make a product that the consumer were glad to see in stores and to know they had something to do with get this product out on shelves in the local grocery stores. I really enjoyed corresponding with the respondents.
Skills Used
Communication, probing, problem solving, organizing and letting the respondent know it wasn't a right or wrong answer.patience, listening skills.
Education
12
High school or equivalent
Skills
Customer Service Skills Manual transmission Window cleaning Home & community care experience Pressure washers All-purpose cleaning chemicals Cooking Janitorial experience Brooms Floor cleaning chemicals Educational institution cleaning experience Mopping Housekeeping Attention to detail Chemical handling safety procedures,pressure washing,waxing,carpet cleaning,furniture cleaning,Apartment movein & Out Clean up. Empathy Airport cleaning Cleaning surfaces Face-to-face communication English Sanitation Floor waxing Personal protective equipment (PPE) use Disinfectant cleaning chemicals pressure washing Disinfecting surfaces Cash register Cleaning - Cleaning experience (6-10 years) SOAP Meal Preparation Carpet cleaning Customer service Residential Cleaning Maintenance Ability to follow instructions Load & Unload Office building cleaning experience Cleaning carts Trash removal Custodial experience - Custodial experience (6-10 years) Time management Laundry Mechanical knowledge Waste removal Glass cleaning chemicals Mops Cash Handling Facilities Maintenance Apartment movein Commercial cleaning Janitorial Communication skills Sanitizing surfaces Home Care Detailing Senior care Hospitality Food preparation Vacuuming Supervising experience Interpersonal communication Inventory management Dusting Recycling Environmental Services Slip and fall prevention Vacuum cleaners Communications Out Clean up. Dishwashing Organizational skills HIPAA Office cleaning Mirror cleaning Caregiving Cleaning Experience waxing
Languages
English
Certifications and Licenses
Home Health Aide
Certified Home Health Aide
Additional Information
Authorized to work in the US for any employer
I really enjoy working with my hands. whether I'm working as a caregiver,custodian,cashier,assembly line worker,package handler or in the customer service field I love to communicate with people and to get clarity on whats expected of me so that I can do my job effectively and follow all safety measures and do my job in a timely but efficient manner.
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