LaTyra Cotton
Baton Rouge, LA ***14
************@*****.***
Professional Summary
Detail-oriented and organized professional with experience in scheduling, customer service, data entry, and office coordination. Skilled in managing documentation, communicating with clients, and handling multiple tasks efficiently. Proficient in Microsoft Office and Outlook with strong problem-solving and communication skills.
Skills
● Data Entry
● Documentation Management
● Customs & Compliance Support
● Microsoft Office & Outlook
● Appointment Scheduling
● Customer Service
● Written & Verbal Communication
● Problem Solving
● Time Management
● Multitasking
● Record Keeping
● Administrative Support
Professional Experience
S&B Group Construction — Appointment Scheduler
Baker, Louisiana 2020 – Present
● Schedule and coordinate appointments for clients and staff
● Manage documentation and maintain accurate records
● Perform data entry and update customer information in company systems
● Communicate with customers through phone and email professionally
● Use Microsoft Office and Outlook daily for scheduling and correspondence
● Resolve scheduling conflicts and assist with problem-solving needs
● Maintain compliance with company procedures and policies Callahan’s Restaurant — Manager / Booker
2016 – 2020
● Managed daily business operations and employee scheduling
● Coordinated bookings, reservations, and customer documentation
● Delivered excellent customer service in a fast-paced environment
● Handled cash management, reporting, and administrative tasks
● Assisted with training employees and maintaining operational compliance
● Managed multiple priorities while ensuring smooth daily operations Education
Fortis College
— Baton Rouge, LA
Diploma, Medical Coding and Billing Program
Graduated: August 2024
● Maintained 3.72 GPA
● Achieved 100% Attendance
Aveda Institute Baton Rouge
— Louisiana
Cosmetology License
Graduated: June 2011
Baton Rouge Community College
— Baton Rouge, LA
Accounting Coursework
Loyola University New Orleans
— Louisiana
Music Education Coursework
Additional Information
● Seeking Full-Time Employment
● Available for Remote Work
● Strong organizational and analytical skills
● Experienced working independently and in team environments