Hard-working, Self-Starter Sales Candidate

Ethan Betterman

Orlando, FL ***** 407-***-**** *****.*********.**@*****.***

Professional Summary

Sales professional with proven success in outbound and remote sales, skilled in CRM software, lead generation, and closing deals. Demonstrated ability to build rapport quickly, handle objections, and achieve upsell targets in high-volume customer interactions. Seeking a fully remote call center role to leverage strong communication and customer engagement skills to drive subscription upgrades and renewals.

Professional Experience

Opus Verizon Field Sales Representative Jan 2026 - Present

•Generate daily leads through residential door-to-door prospecting and territory outreach, logging lead information in CRM software.

•Present and sell Verizon wireless products, mobile plans, smartphones, and home internet services.

•Manage the full sales cycle from initial contact through closing and order processing.

•Build rapport quickly with customers by leveraging active listening while handling objections and resolving concerns professionally.

•Consistently work in a commission-driven sales environment with performance-based goals, achieving deal closing targets.

•Maintain detailed territory notes, customer records, and appointment tracking.

•Develop communication, persuasion, and negotiation skills through high-volume customer interaction.

The Grove Resort Server / Upselling Specialist Feb 2025 - Present

•Increased guest spending through strategic upselling of premium food, beverages, and add-ons, applying sales negotiation techniques.

•Handled high-volume guest interactions in a fast-paced resort environment.

•Delivered strong customer service while balancing speed, accuracy, and guest satisfaction, contributing to customer retention.

•Built relationship-building and communication skills through personalized guest experiences and conflict resolution.

Sports & Social Server Sep 2024 - Jan 2025

•Quickly learned POS systems, menu knowledge, and operational procedures during grand opening operations.

•Applied upselling techniques to maximize average ticket size and improve guest experience.

•Collaborated with team members to maintain efficient service standards during high-volume shifts.

Miller's Ale House Shift Lead / Server Aug 2021 - Aug 2024

•Assisted with shift leadership responsibilities including training support, inventory tasks, scheduling assistance, and closing procedures.

•Helped maintain operational efficiency and team performance during high-volume shifts.

•Increased per-table sales through product recommendations and upselling techniques.

•Delivered consistent customer service in a fast-paced hospitality environment.

Skills

•Sales & Business Development: Inside Sales, B2B Sales, Sales Development, Business Development, Lead Generation-

, Prospecting, Cold Outreach, Appointment Setting, Objection Handling, Deal Closing, Sales Presentations, Sales Negotiation, Territory Management, Wireless Sales, Remote Sales, Inbound & Outbound Calling

•Customer & Communication: Relationship Building, Customer Service, Face-to-Face Communication, Phone Communication, Virtual Communication, Conflict Resolution, Customer Retention

•Technical: CRM Software, POS Systems, Microsoft Office, Google Workspace, Computer Skills, Cash Handling

Education

Henry Clay High School High School Diploma

Certifications

•Valid Driver's License

•Food Handler Certification

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