Alicia M Lee
*******@*******.*** 917-***-**** Covington, Ga
OBJECTIVE To obtain a position utilizing my skills and work experience with an opportunity for growth and career advancement.
EXPERIENCE 04/21-01/2026 The Scott Practice Firm, Atlanta Ga (remote)
• Created and Processed Estate Planning Wills, Probate, Deeds for Clients
• Customer Service/ Received and Placed incoming and outgoing calls 04/23-12/2025 Mannington Mills, Madison Ga PACKER/QA (Night Position)
• Packed Floor Tiles and placed correct labels for Shipment
• Quality Control/ Verified and checked for defects in materials 01/20-03/21 Bank of America/College Park, Ga
• Processed customers checks and invoices for payment
• Entered customers medical insurance applications and payments 07/2016-11/2019 Visible Supply Chain/Warehouse Associate/Data Entry Fairburn,Ga
• Separate customer orders manually & put into correct box sizes for shipment
• Scanned & picked orders using a RF handgun
• Problem solving making sure the correct item and quantity is in each box
• Assisted Supervisor & Leads in training of new employees
• Entered /verified customer orders into Company Data Base System for final shipment 08/2011 – 06/2016 SOURCE HOV/United Healthcare Military & Veterans DATA ENTRY OPERATOR, Forest park, GA
• Processing Medical, Billing & Enrollment claim forms into computer
• Proofread entries for accuracy
• National Agency Check Clearance (NAC)
08/2010 – 08/2011 HEALTH PORT
DATA ENTRY INDEXING, Alpharetta, GA
• Indexed request for medical records
• Generated customer invoices, bill, record printing, and shipment
• Responsible for accurately identifying and indexing information contained in a request letter
03/1998 – 07/2010 QUEENS CRIMINAL COURT, Queens, NY Data Entry Clerk
• Entered data such as defendants finished court cases into computer
• Verified and corrected data entered by other personnel
• Processed and Updated Domestic Violence Cases/Prepared Court calendars 10/2001 – 06/2005 JPMORGAN CHASE, Brooklyn, NY (Night Position) DATA ENTRY OPERATOR/TRANSMISSIONS OPERATOR
• Input NYS tax forms
• Transmitted received data files from various departments for customers
• Checked files for accuracy and transmitted files by scheduled deadlines
• Assisted supervisor in training of new employees
• Placed and Answered multiple telephone lines calls SKILLS
Typing (55 wpm), Alpha Numeric/Data Entry 10,000 – 11,000 keystrokes, Business Communications, knowledge of Microsoft Word Excel, Customer service, GED REFERENCES Available upon request