Property Manager Specialist seeking growth opportunities

Umorrow Burris

Property Manager Specialist

Mound, MN +1-612-***-**** *********@*****.***

Professional Summary

I'm a driven property management professional with 20 years of experience across property, association, and senior living/assisted living management. Extensive expertise in market-rate communities, HUD, LIHTC, Section 8, and Section 42 compliance. Proficient in Yardi, OneSite, Knock, Microsoft Office, and Google Workspace. Recognized as a motivated leader with a strong work ethic, exceptional interpersonal skills, and a proven ability to build lasting client and resident relationships while driving operational success.

Work Experience

Screening and Leasing Specialist/ Manager

Lion Rock Properties Saint Louis Park, MN

February 2026 to Present

Screening and Leasing Specialist/ Manager Lion Rock Properties Corporate Office.

• Ability to analyze and interpret data.

• Excellent communication and interpersonal skills.

• Highly organized and able to multitask.

• Attention to detail.

• Ability to work independently.

• Working with remote staff employees to insure workflow is completed and evaluate with update detail information.

• Ensure all leasing and screening compliance practices strictly adhere to federal and local Fair Housing guidelines.

• Review applications, verify income/employment, and run background and credit checks to ensure applicants meet community criteria.

• Leasing & Move-ins: Explain lease terms, draft agreements, collect deposits, Posting monthly rent charges/ adjusting ledger to make sure all charges are posted and coordinate move-in paperwork.

• Provide customer service skills, proficiency in property management software (like Yardi or AppFolio), and strong organizational skills

• Maintain records of screening eligibility, active status, and compliance across all tracking tools in AppFolio and Ansa's workflow.

Community Association Manager

FirstService Residential Minneapolis, MN

October 2023 to March 2025

• 12-Story High Rise, 189 Units

• Manage oversight of all necessary maintenance for common elements of an Association, Develop calendar for all required maintenance and schedule preventive maintenance, Manage ongoing and routine maintenance projects.

• Manage capital replacement projects with involvement of third-party consultants as needed, Report to Board of Directors on maintenance issues at the property.

• Maintain vendor contacts and communications, Review and approve monthly financial reports in a timely fashion (within 48 hours of statement production).

• Understand monthly profit and loss statements; explain financials to Board of Directors and all members of the Association, Manage Board of Directors budget review and approval process. Property Community Manager

Gaughan Companies Saint Paul, MN

July 2022 to September 2023

• A Portfolio consisting of a BRAND NEW LEASE UP, Assisting the marketing manager in creating innovative strategies for leasing.

• Responsible for the preparation and submitting of bills with the coordination of the accounting department, Prepare detailed budgets and financial reports.

• Site visits to Inspect interior and the exterior of each property on a weekly basis to inspect grounds, facilities, and equipment to determine the needs of the property from all aspects.

• Administer the collection of money, including the preparation of invoices, bank deposits and all necessary reports, Maintaining and preparing all paperwork to include daily, weekly, and monthly reports.

• Working closely with the director of operations and the CEO of the company.

• Responsible for auditing ledgers and resident files, collecting rent, charge backs and additional late fee's. Site Manager

Gassen Company Eden Prairie, MN

September 2017 to July 2021

• Monitored and scheduled all venders/contractors, document completed work and repairs, All daily functions such keeping all common areas clean, swept, vacuumed and wiped down such as, halls, lobbies, trash chute rooms, parking garage, pool deck, kitchen, bathrooms, party room and fitness center.

• Made updates to call boxes, activated keycards for new move-in's, scheduled move-in's and move-out's, made weekly and monthly reports for Property Manager.

• Check daily the HVAC system, water softener, whirlpool, party room to make sure all is orderly and in proper operating condition.

• Shovel snow and spread sand as necessary by garage entrance and by front entrances, respond to emergencies on a 24-hour 7 days a week basis.

• Monitor and adjust times as required on outside and internal common lighting, Run and maintain all security cameras.

• All pool Maintenance such as chemical monitoring by testing chlorine, PH and alkalinity levels, adding Chemicals as needed on a regular basis, chemical adjustments completed to meet city and state health standards, chemical and maintenance record keeping is to be completed daily. Community Property Manager

Baumann Property Management Granite City, IL

November 2015 to July 2017

• Overseeing the following properties> Washington Avenue Apartments, Madison Senior Apartments, Vintage Senior Apartments, Humboldt Senior Apartments and Vintage Garden Apartments.

• All daily functions such as> LIHTC Compliance, Section 8 Housing, Public Housing and Market Units.

• Responsible for a staff of 4 and serves as a representative of the management company adhering to all court dates.

• Responsible for opening the month, posting and collecting rent, write offs, monthly opening and closing procedures including posting voucher.

• Insure prompt payment of invoices, collection of fees and subsidies.

• Oversee all maintenance orders insuring all necessary parts and equipment are ordered and work orders and make readies are completed before deadlines.

Community Property Manager

Signature Property Management St. Louis, MO

March 2013 to October 2015

• Overseeing a 300+ Condominiums and Apartments with Market/Section 8 residential communities.

• Overseeing Commercial retail spaces for rent, responsible for collecting rent, charge backs and additional late fee's.

• Responsible for the preparation of bills with the coordination of the accounting department.

• Tour interior and the exterior of the property on a daily basis to inspect grounds, facilities, and equipment to determine the necessary repairs or maintenance to ensure the property is well maintained in all aspects.

• Prepare clear and concise administrative reports and detailed budgets and financial reports.

• Purchase of building supplies, equipment using the "Purchase Order Procedure".

• Being available outside of business hours for emergency calls.

• Meeting with prospective tenants to show the property while explaining terms. Property Manager

Triumph Housing Management Englewood Apartments Kansas City, MO February 2012 to March 2013

• Overseeing 152 units with Tax Credit Project base Section 8.

• Responsible for ensuring quality housing and services are providing to the resident in a manner that is consistent with the values and policies and procedures of HUD.

• Responsible for a staff of 5 and serves as a representative of the management company adhering to all court dates.

• Responsible for opening the month, posting and collecting rent, write offs, monthly opening and closing procedures including posting voucher.

• Maintain required records, following and establishing current policies and procedures.

• Insure prompt payment of invoices, collection of fees and subsidies.

• Oversee all maintenance orders insuring all necessary parts and equipment are ordered and work orders and make readies are completed before deadlines.

Property Manager

Signature Property Management The Greens Apartments Kansas City, MO March 2005 to December 2011

• Administer the collection of money, including the preparation of invoices, bank deposits and all necessary reports.

• Assist in all paperwork to include daily, weekly and monthly reports.

• Set up all resident's files Vendor and work orders.

• Computer entries such as processing bills or any necessary files or documents.

• Monthly Lease Renewals.

• Showing the property to prospective residents.

• Walking and inspecting of make readies, evictions and move outs.

• Responsible for all section 8 contracts lease renewals marketing, leasing, collection of money from residents for rent or deposits.

Teller

Mazuma Credit Union Kansas City, MO

September 2002 to February 2005

• Performed routine teller transactions using an online terminal.

• Assist in balancing ATM machines and cash dispatches, verifying cash order, balancing the branch daily, processing night drop and mail.

• Suggestions to the supervisor that may improve quality of service.

• Maintain a cash drawer and required to balance and process their individual transitions. Education

High school diploma

Belton High School Kansas City, MO

August 1999 to May 2002

Some college

High school diploma or GED

Trade school

Associate's

Skills

Processing cash transactions CRM software Medical collection Property leasing Retail management Experience with children Medical records Escalation handling Bookkeeping Budgeting software Website management Financial report writing Microsoft Word Computer operation Manufacturing Proposal writing Medical administrative support Workflow management

(operations management method) Written communication Cava Google Docs Customer inquiry handling ADP OSHA Service technician experience Database management Managing budgets in a finance role Google Suite Recruiting Accounting software Research Compliance management Office experience Call center Inventory management Interpersonal skills Medical scheduling Computer skills Point-Click Care Social media management Attention to detail 50 WPM Patient interaction Project management Profit & loss Customer relationship building Dispatching Management POS systems Data interpretation Accounts receivable 10 key typing Section 8 Mac OS Cash register Conflict management Medical office experience Account reconciliation Front desk LIHTC Customer relationship management Data collection Marketing Organizational budget management Phone communication Team management Microsoft Access Leadership Accounting systems CPR Accounting and finance experience Cash handling Microsoft Outlook Making change Working with people with developmental disabilities Working with geriatric patients Communication skills Microsoft Office Real estate administrative experience Fair Housing regulations Databases Budgeting Payroll Accounts payable Content writing Data management Budget management Negotiation Yardi CRM system proficiency Property management tools Microsoft Excel HVAC English Contract negotiation Search engines Construction Financial operations management Organizational skills Succession planning Medical billing Pool Maintenance Employee evaluation Account reconciliation report Sales management Teaching painting Operations management Teamwork Grammar Experience Productivity software Financial software Outbound calling Business development Property management Project leadership B2B Relationship management Writing skills Microsoft Powerpoint Conflict resolution OneSite POS Client services Greeting customers Restaurant experience Technical Proficiency Landlord-tenant law Windows Sales Visual merchandising Customer retention Office management Customer service Typing Tax Experience Database administration Financial reporting Computer literacy Merchandising Human resources Managerial Decision Making Financial concepts Experience with individuals with cognitive disabilities Vendor management Supervising experience Appointment scheduling Account management Analysis skills Filing Customer communication Contract management Phone etiquette Order management system SharePoint Data entry

Certifications and Licenses

LIHTC

June 2016 to Present

Certified Property Manager

Certified Apartment Manager

CPR Certification

Certified Pool Operator

September 2017 to September 2023

Additional Information

Authorized to work in the US for any employer

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