Operations Assistant with Records & HR Experience

Rachel Gamble

Receptionist

West Helena, AR ***** 870-***-**** ******************@***********.***

Work Experience

Terminal Agency Coordinator

Phillips County Sheriff Office Helena, AR

November 2024 to Present

Maintain and Validate over a thousand records as related to thefts, wanted persons, stolen vehicles, missing persons, and protection orders. Also perform administrative duties for the Jail Administrator. Jail Commander

Phillips County Detention Center Helena, AR

February 2020 to November 2024

Supervised the day-to-day operations of the Phillips County Detention Center. Supervised 15-20 employees. Performed the duties of a payroll clerk and human resource.

Jewelry Sales Associate

TJX Companies, Marshall's Olive Branch, MS

July 2017 to January 2020

Provide excellent customer service by engaging with all customers. Offering and giving assistance to the customer. Responsible for making sure all in coming jewelry is placed in the display cases. Administrative Assistant

Helena West Helena Police Department West Helena, AR January 2004 to August 2015

Provided Excellent Customer Service. Performed many Administrative and Human Resource duties. Payroll clerk. Police Dispatcher/Supervisor

Helena Police Department Helena, AR

September 1992 to January 2004

Managed the day to day operations of the Helena West Helena Police Dispatch Division. Supervised 8 -10 Police Dispatchers.

Education

Elementary Education (none)

Phillips Community College of the University of Arkansas Helena, AR August 1988 to May 1989

General Studies (Diploma)

Elaine High School Elaine, AR

August 1983 to May 1987

Upper secondary education

Skills

Account management Accounts Payable Debt collection Process improvement standards implementation Organizational skills Sales Independent insurance agency experience Shipping & receiving Communication skills Appointment scheduling Managing sales clients Professionalism Active listening Client relationship development Clerical, customer service, communication, team player, professional Relationship building Receptionist Payroll Client relationship management Office activity coordination Clerical experience Continuous improvement Work ethic Merchandising Dietary department experience Coachability Dishwashing Customer retention Hospitality Time management Phone communication Microsoft Excel Front Desk Needs-based selling Call center experience Phone answering Cold calling Office management Teamwork Mobile devices Administrative experience Optimizing workflow processes Crew management Administrative Assistant Customer relationship building Microsoft Word Office experience Value-based selling

Languages

English

Additional Information

Authorized to work in the US for any employer

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