Operations & Projects Leader with Tech Proficiency
Resume:
Michael Haleua St George, UT 801-***-**** ********@*****.***
EXPERIENCE
Family Dollar
Transportation Coordinator
July 2025 – January 2026
● Coordinated daily transportation schedules to ensure timely delivery of merchandise to Family Dollar stores while minimizing delays and costs.
● Communicated with drivers, warehouses, and management to resolve routing issues, track shipments, and keep operations running smoothly.
Desert Rock Capital
Legal Clerk
July 2024 - May 2025
● Prepare and manage legal documents, ensure compliance with financial regulations, conduct research, and assist with calls and payments.
● Maintain organized records and assist with legal and administrative tasks. Eyemart Express
Lead Retail Sales
March 2023 – December 2023
● Led a team of sales associates to achieve and exceed monthly sales targets.
● Provided exceptional customer service, enhancing customer loyalty and satisfaction. Red Rock Property Management
Maintenance Manager
August 2020 – October 2021
● Oversaw property maintenance operations, ensuring timely repairs and maintenance.
● Coordinated with vendors and contractors to streamline processes and reduce costs. OneTel Security
Project Manager
August 2019 – April 2020
● Led project planning and execution for telecommunications installations and management, ensuring timelines and budgets were met.
Tesla Inc.
Service Support Specialist
October 2017 – May 2018
● Provided technical support and service scheduling to customers, resolving issues efficiently and effectively. Apple Inc.
AppleCare Advisor
March 2015 – May 2016
● Delivered exceptional customer support through phone and chat, enhancing customer satisfaction. EDUCATION
Utah Valley University, Orem, UT
Associate of Science, Business Administration
Major GPA: 3.7
December 2018
SKILLS
● Leadership & Team Management: Proven ability to lead and develop teams to enhance productivity and efficiency.
● Technical Proficiency: Expert in Mac and PC environments, as well as mobile and social media management.
● Customer Service Excellence: Strong interpersonal skills with a track record in sales
● Administrative Expertise: Efficient in managing correspondence, research, and appointment scheduling
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