Receptionist and Operations Support Specialist

EDUCATION

Reliable and motivated professional with experience in customer service, leadership, and

warehouse operations. Skilled in cash handling, team coordination, and maintaining efficient daily operations as a shift leader. Strong background in multitasking and problem-solving in fast-paced environments. Excited to bring organizational and communication skills to the table. BRE’YANNE

MARTIN

Highschool Diploma

2024

Burleson Highschool

SKILLS

Mavwick’s Fragrances - Warehouse Associate

Packed, labeled, and shipped customer orders accurately while meeting daily production goals. Inspected products for quality, ensuring items were clean, intact, and ready for shipment. Assisted with inventory management by tracking stock levels and organizing products. Worked efficiently during overnight shifts, maintaining speed and accuracy in a fast-paced environment. Followed safety procedures and maintained a clean, organized workspace. Burleson, TX • 11/2023-04/2025

Baylor Scott Hospital - Front Desk Receptionist

• Welcomed and checked in patients, confirming personal and insurance information was accurate. Answered phone calls, scheduled appointments, and coordinated with doctors and nurses. Collected co-pays, processed payments, and explained billing or insurance questions to patients. Updated and organized patient records while keeping everything HIPAA-compliant. Helped patients with forms, referrals, and general questions at the front desk. Fort Worth, TX • 05/2025- current

504-***-****

*************@*****.***

2900 La Junta St, Fort Worth,

TX 76114

EXPERIENCE

Subway - Shift leader

supervised daily store operations and maintained a smooth shift performance Accurately handled cash, balanced drawers, and prepared deposits to ensure financial accuracy. Monitored inventory levels, placed orders, and managed stock rotation to reduce waste and shortages. Delivered excellent customer service by resolving issues quickly and ensuring a positive dining experience. Crowley, TX • 12/2021-07/2023

Customer Service & Client Support

Cash Handling & Drawer Balancing

Inventory Management & Stock Control

Scheduling & Shift Leadership

Team Training & Supervision

Multitasking in Fast-Paced Environments

Attention to Detail & Quality Control

Organizational & Time Management Skills

Communication & Problem-Solving

Knowledge of Health, Safety, and Sanitation Standards

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