Operations and Compliance Executive Assistant

Juliana Asam

Daly City

***********@*****.*** 650-***-****

PROFESSIONAL SUMMARY

Administrative Operations and Compliance Professional with 15+ years of experience in logistics, compliance documentation, executive support, accounts payable and receivable, and business operations. Experienced in customs coordination, HTS classifications, shipment resolution, vendor relations, and confidential records management.

Proficient in Microsoft Office Suite, Quick Books, AS400, CRM systems, FileMaker Pro, and ACCPAC. CORE SKILLS

Compliance Documentation & Auditing

Logistics & Customs Coordination

HTS Codes & Tariff Support

Accounts Payable / Accounts Receivable

Executive & Administrative Support

Vendor & Customer Relations

Shipment Tracking & Issue Resolution

Calendar & Travel Coordination

Records Management & Data Entry

Process Improvement & Documentation

Office Administration

Confidential Information Handling

Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)

QuickBooks, AS400, FileMaker Pro, ACCPAC, CRM Systems PROFESSIONAL EXPERIENCE

Peninsula Components, Inc. dba PENCOM — Compliance Operations Support San Carlos July 2018 – Present

Support compliance operations related to materials, logistics, and process documentation.

Respond to customer and vendor compliance inquiries while ensuring accurate and timely resolution.

Track compliance requests and maintain electronic records within internal compliance systems.

Audit documentation and business procedures to support internal compliance standards.

Coordinate logistics activities including customs documentation, tariff support, and HTS code management.

Resolve shipment and customs issues involving carriers, vendors, and customers.

Schedule meetings, manage executive calendars, and coordinate travel arrangements for management.

Maintain confidentiality of sensitive company and customer information. A&A Produce — Accounts Payable Bookkeeper Assistant (Part-Time) South San Francisco March 2021 – July 2024

Processed accounts payable transactions, invoice entry, and daily sales reporting.

Maintained customer statements, invoice logs, and aging reports.

Processed deposits and maintained accurate financial records.

Entered billing information and truck drop tag data into company systems.

Assisted with general accounting and administrative support functions. FedEx — Managing Director Assistant II

San Francisco July 2014 – April 2018

Provided executive administrative support to Bay District Managing Director.

Managed calendars, scheduled meetings, and coordinated conferences and travel arrangements.

Prepared reports, presentations, and confidential business documents.

Tracked departmental projects and maintained operational records.

Coordinated communication across departments and leadership teams. Whiting-Turner Contracting Company — Administrative Coordinator

(Contract)

Stanford February 2014 – July 2014

Processed vendor invoices and subcontractor billing using AS400 systems.

Coordinated office operations, scheduling, and contract documentation.

Assisted project managers with reporting, spreadsheets, and meeting coordination.

Maintained records and supported construction administration activities. GNT USA — Office Manager / Front Desk Administration Redwood Shores September 2008 – November 2013

Managed executive calendars, domestic and international travel coordination, and meeting scheduling.

Prepared customer sample shipments and tradeshow materials.

Maintained office documentation and coordinated vendor communication.

Served as primary contact for office vendors and facility management. Guckenheimer Enterprises Inc. — Regional Executive Operations Support Redwood Shores August 2001 – September 2008

Supported regional leadership and VP of Operations with administrative and operational functions.

Maintained regional databases, expense reporting, and compliance records.

Prepared reports, presentations, and meeting documentation.

Coordinated internal communications and operational support activities. EDUCATION

College of San Mateo

Coursework in Business Administration

Why This Version Works Better for ATS

This version:

uses modern keywords employers search for

removes older-style wording

improves readability for ATS parsing

emphasizes compliance/logistics operations

highlights measurable business functions

avoids graphics/tables that ATS systems often reject

strengthens executive support and operational experience

focuses on current marketable skills rather than age of experience

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