Customer Care & Administrative Professional

JEANENE JEANENE VERMEULEN VERMEULEN

JEANENE VERMEULEN

JEANENE JEANENE VERMEULEN VERMEULEN

JEANENE JEANENE VERMEULEN VERMEULEN

JEANENE JEANENE VERMEULEN VERMEULEN

JEANENE JEANENE VERMEULEN VERMEULEN

Date of Birth: 11/02/1981

Citizenship: South Africa

ID No: 810**********

Language: Afrikaans / English

10 BRIGHTON ROAD, EAST BANK

PORT ALFRED.

CELL: 062-***-****

EMAILS: ********.**@*****.***

About me

Qualifications

National Senior Certificate

I am a compassionate and reliable individual with a strong passion for caring for others. I value creating safe, respectful, and supportive environments and have experience in both administrative and hands-on caregiving roles. With strong patience and people skills, I am committed to making a positive difference and building a long-term career in the care industry.

Skills

About me

Communication

Compassionate and caring with strong interpersonal skills Patience and empathy

Reliable, organized, and detail-oriented

Client liaison and customer service

Office administration and scheduling

Claims handling and documentation management

Problem-solving and critical thinking

Caregiving: personal assistance and emotional support Proficient in Microsoft Office and business management software

90%

90%

100%

80%

80%

100%

90%

100%

100%

70%

Courses attended:

Pastel Accounting

Certificate: Dale Carnegie

- Effective

Communications. and

Certificate: Dale Carnegie - Human Relations

Critical Thinking • Tools for

Effective Action

Work Expierence

COMPANY: DIAS INSURANCE CONSULTANTS.

August 2020 - Current

Claims Handler

Front office administrator, personal assistant, and insurance administrator. DUTIES AND RESPONSIBILITIES

Handling all Insurance Claims.

Submit all claims to various insurance Companies

Ensure premiums have been paid and that policies cover the claim Gather information like receipts, photographs or valuations Ensure all invoices and quotes are correct Ensure that all Documentation correspond with the claims and Sections of the individual Policy Schedules. Liaise with clients and various Insurance companies. Follow up on progress of Payments

Additional Office Duties.

DAMANT LODGE RETIREMENT VILLAGE - VOLUNTEER

2023 - 2025

Volunteer in the Frail Care

Emphasizing their dignity and human rights. To create a warm and friendly environment Where residents feel at home.

Assist residents with person hygiene, eating and dressing COMPANY: -DISCOVERY (FIN WEALTH) ATTOOH

April 2015 - October 2019

Marketing Manager

DUTIES AND RESPONSIBILITIES

Increasing revenue of Financial Advisors

Running of Campaigns

Managing Diaries of 11 Financial Advisors

Assisting with Wellness days.

Reception duties

Skills: Excellent Communication Skills, Hard Worker, Go Getter, Self - Confident Computer Packages: Skye Business Management Software/ Microsoft Word / Microsoft Excel / Internet

ADDITIONAL

Skills: Excellent Communication Skills, Hard Worker, Go Getter, Self - Confident COMPANY: LEGAL WISE

March 2014 - March 2015 (9 months)

Position: Branch Support Administrator (4 months)

Quality Controller (5 months)

DUTIES AND RESPONSIBILITIES

General office administration, including reception, switchboard, filing, follow-up of client files, and providing feedback on behalf of Legal Advisors.

Quality control of sales department to ensure compliance with the Fais Act, etc. Referee: Adele Alberts (Branch Manager, Cape Town) 021-*******

Contact this candidate