Program Management & Development Specialist
Resume:
CONTACT
Kabwe, Zambia
**********@*****.***
.au
SPAN OF EXPERTISE
• Project Planning & Management
• Operations & Supply Chain
Management
• Monitoring, Evaluation, & Data-
Driven Decision-Making
• Community Engagement &
Capacity Building.
• Financial & Grants Management
• Proficient user of Microsoft Office
& Smartcare.
KEY SKILLS
• Quick learner, fastidious & ability
to organize & manage large
amounts of information.
• Excellent technical writing &
presentation skills.
• Strong planning & ability to
communicate effectively with all
levels of associates.
• Good interpersonal skills, team
player and good time
management in a fast-paced
working environment.
• Utmost discretion and integrity
when dealing with confidential
information.
Elizabeth Kaputa
PROFESSIONAL SUMMARY
Strategic and results-driven Program Management and Development Specialist with expertise in HIV/AIDS program coordination, gender-based violence (GBV) prevention, community health initiatives, and supply chain management. A dynamic leader who translates organizational vision into high-impact programs, ensuring efficient service delivery, stakeholder engagement, and data- driven decision-making. Adept at monitoring & evaluation (M&E), capacity building, project planning, and operational management. Thrives on complex challenges, leveraging technical expertise in public health, community development, and humanitarian program implementation to drive sustainable impact.
KEY IMPACTS
Successfully coordinated and implemented HIV Programmes and Gender-Based Violence (GBV) outreach programs, ensuring integrated service delivery for the general population, Adolescent Girls and Young Women (AGYW) and their communities. Led training initiatives that improved knowledge on HIV prevention, GBV advocacy, and monitoring & evaluation, enhancing program effectiveness Developed and managed district-level implementation plans, ensuring timely execution of activities and alignment with donor expectations.
WORK EXPERIENCE
Community and Clinical Services Integration Coordinator PACT- USAID Zambia Integrated Health July 2023 – Present
Recruit, train, and mentor skilled volunteers in collaboration with District Health Offices (DHO) and healthcare facilities, ensuring the delivery of high-quality, client- centered HIV, TB/HIV, Maternal, Newborn, and Child Health (MNCH), and reproductive Health services. Provide ongoing supervision, set performance targets, and address challenges to optimize service delivery.
Oversee CBV-led initiatives to sustain client treatment adherence above 90%, track patients’ progress, and ensure timely access to essential health services, including testing regimens (VL, EID), adherence support, and HIV prevention measures. Strengthen high-yield strategies such as Index Testing, Partner Notification Services (PNS), and Sexual Network Strategy (SNS), ensuring adolescent- and youth-friendly services.
Design, implement, and monitor demand-creation activities for integrated health services, including HIV, TB/HIV, MNCH, and cervical cancer screening, while engaging key community stakeholders in advocacy and outreach. Facilitate the provision of essential tools, equipment, and logistics to support facility and community-based service delivery.
Ensure confidentiality in all service delivery aspects and support mainstreaming of mental health and gender-sensitive approaches within program activities. Work with Strategic Information Assistants (SIA) and facility teams to ensure accurate data triangulation, maintain up-to-date records, and submit reports on key interventions. Conduct regular review meetings to assess program performance, develop quality improvement plans, and implement corrective actions. Utilize community-led monitoring tools to track Social and Behavior Change (SBC) activities, document best practices, success stories, and lessons learned for continuous program improvement.
Monitors and analyses district-level HTS and prevention data (testing volumes, positivity yield, PrEP initiation and retention, seroconversion rates) to identify performance gaps and prioritize mentoring visits
Collaborates with the District Health Teams, facility in-charges, and community- based organizations to align mentoring activities with district priorities.
Participates in district HIV date review meetings, and after-action reviews to share findings and best practices.
HIV Care and Support Officer (Consultant)
JSI – USAID SAFE Project Kabwe District February 2023 – June 2023
Provided high-quality HIV Counseling and Testing Services (HTS) at SAFE- supported facilities and within their catchment areas, ensuring strict adherence to confidentiality protocols.
Ensured continuous client engagement in medical care, maintaining retention rates above 90%, and adequately preparing patients for treatment initiation.
Supervised and mentored SAFE-supported volunteers, ensuring effective implementation of high-yield strategies such as Index Testing and Partner Notification Services (PNS), while facilitating training to maintain the appropriate skills mix.
Integrated HTS into other healthcare services, including Family Planning (FP), Maternal and Child Health (MCH), Tuberculosis (TB), Outpatient Department
(OPD), Inpatient Department, and specialized clinics.
Facilitated HIV testing for exposed infants, ensuring adherence to prescribed testing schedules and proper linkage of clients to treatment, care, and prevention services, including Pre-Exposure Prophylaxis (PrEP).
Worked closely with ART clinicians to ensure effective linkage to care, while collaborating with Strategic Information Assistants and community volunteers to verify service delivery through register triangulation. DREAMS Project Coordinator
Zambia Centre for Communication Programmes (ZCCP/Kwatu) USAID- Zambia Community HIV Prevention Project (Z-CHPP) Central Province January 2018 – September 30, 2022
Supervised and provided technical support to a team of 122 staff volunteers, including DREAMS Center Managers, District Coordinators, M&E staff, Data Associates, and Community-Based Volunteers.
Led the implementation of HIV prevention services for AGYW and their male partners, including VMMC, FP, and HTS.
Coordinated monthly meetings with GRZ ministries, implementing partners, and TWGs at the provincial level to ensure integrated service delivery.
Established and managed referral systems for timely access to clinical and social services for HIV and GBV-affected clients.
Conducted field visits to assess project efficiency, provided linkages to community HIV programs, and supported peer educators and lay counselors.
Ensured accurate data collection and reporting for MEL Plan indicators, consolidating weekly and monthly performance reports.
Managed DREAMS implementation plans, budgets, and financial requests to ensure smooth project execution.
Represented USAID Z-CHPP in partner meetings and public events, strengthening collaborations with DREAMS, HIV Testing partners, and community organizations. DREAMS Project Officer
Zambia Centre for Communication Programmes (ZCCP/Kwatu) USAID STOP-GBV Prevention and Advocacy Project Ndola & Chingola Districts March 2017 – December 2017
Developed and implemented district work plans in collaboration with key stakeholders, including government ministries and implementing partners.
Linked Adolescent Girls and Young Women (AGYW) and their parents to DREAMS services and parenting programs.
Coordinated monthly activities of Community Activists (CAs) and facilitated community engagement through gender subcommittees.
Attended and contributed to District Development Coordinating Committee (DDCC) and Technical Working Group (TWG) meetings.
Compiled reports, shared updates with supervisors and district authorities, and ensured compliance with PEPFAR standards.
Programs Officer
Zambia Centre for Communication Programmes (ZCCP/Kwatu) USAID STOP-GBV Prevention and Advocacy Project Kitwe & Chingola Districts August 2015 – February 2017
Coordinated district/provincial GBV outreach activities in line with the annual work plan.
Facilitated the formation of GBV survivor networks and documented best practices for economic empowerment and male engagement in GBV prevention.
Developed SGBV prevention training materials and collaborated with stakeholders for outreach activities.
Strengthened partnerships with Survivor Support and Access to Justice projects, monitoring field activities and providing support to stakeholders.
Compiled success stories, prepared program reports, and engaged local authorities in project implementation.
OVC Program Officer
CHALICE (Christian Child Care International) Mpika District July 2008 – July 2015
Strengthened support services for orphans and vulnerable children (OVCs), particularly those affected by HIV/AIDS.
Built capacity for caregivers and local organizations to enhance OVC service delivery.
Established partnerships with government agencies and implementing partners to support HIV/AIDS-affected communities.
Managed program budgeting, financial reporting, and monitoring & evaluation activities.
Led data collection, report writing, and training initiatives for community support teams.
Intern – USAID BELONG Project
Project Concern International January – July 2008
Conducted community discussions on HIV/AIDS awareness and prevention.
Strengthened collaboration between community-based and faith-based organizations. Supervised community Liaison Officers
Supported field monitoring, data entry, and program implementation across multiple communities.
EDUCATION & TRAINING
Academic Training
Completed Academic Training
Master of Science in Operations, Projects and Supply Chain Management
University of Zambia, Lusaka – Zambia
May 2019 - December 2023
Certificate in Monitoring and Evaluation
University of Zambia, Lusaka – Zambia
September 2018
Bachelor of Development Studies
Zambia Open University, Lusaka – Zambia
2011 – 2014
Diploma in Project Planning and Management
University of Zambia – Zambia.
2006 - 2008
Professional Development Training
May 2021 -LIVES Training of Trainers- Providing first-line support for survivors of Gender Based Violence in HIV Settings Certificate
March 2021- Mult Disciplinary Prevention and Management of Gender- Based Violence and HIV Training-Certificate
March 2020 -Global eLearning Center Certificates (HIV-AIDS Legal and policy requirement, Protecting life in Global Health Assistance.
June 2018 – DHSI2 Training
February 2018 – Steppingstone Training with USAID- Zambia Community HIV Prevention Project
January 2016-Attended GLOW (Girls Leading our World) Training with American Peace Corps and was awarded a certificate.
November 2015-Attended SASA! training with ZCCP, was awarded a certificate in the Start and Awareness phases.
January 2009-Attended a child sponsorship training course with CHALICE
:(CCCI) and was awarded a certificate.
REFEREES
Dr. Jerry Sinyangwe - Public Health Specialist
Ministry of Health
Phone Number: +260**-*******
Email: **************@*****.***
Mr.Johans Mtonga – Executive Director
Zambia Centre for Communication Programmes
USAID-Stop GBV Now! Project
Phone Number: +260*********
Email: *******@*********.***
Mrs Wandai C.Madubeko
Project Manager
COMMUNDO
Phone Number: 260*********
Email: ********@*****.***
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