Cocktail Waitress / Bottle Service Professional

BETHZY LEMUS DE DIOS

Fresno, CA 559-***-**** ***************@*****.***

PROFESSIONAL SUMMARY

Motivated and detail-oriented Fresno State student seeking a Unit Clerk / Unit Secretary position in a healthcare setting. Experienced in fast-paced customer service environments requiring strong multitasking, communication, scheduling, and data entry skills. Eager to support patient care teams through organized administrative support, professionalism, and compassionate service.

CORE SKILLS

• Multi-line phone management and front desk reception

• Data entry (60+ WPM) and record organization

• Microsoft Office Suite (Word, Excel, Outlook)

• Calendar scheduling and office coordination

• Customer service and patient communication

• Team collaboration in high-volume environments

• HIPAA and confidentiality awareness

• Conflict resolution and active listening

EDUCATION

California State University, Fresno (Fresno State) — Currently Enrolled

Major: Animal Science Pre-Health Career Track

High School Diploma — Graduated 2024

PROFESSIONAL EXPERIENCE

Sales Associate Marshalls Fresno, CA

August 2025 – April 2026

Managed front-end guest reception and responded to high-volume customer inquiries professionally.

Processed customer transactions accurately while maintaining confidentiality and attention to detail.

Balanced inventory tasks, customer assistance, and register responsibilities in a fast-paced environment.

Server / Hostess Mexican Restaurant Fresno, CA

May 2025 – October 2025

Coordinated guest seating, reservations, and scheduling during busy service hours.

Maintained professionalism and composure while handling multiple responsibilities under pressure.

Worked closely with team members to maintain efficient service and health standards.

Team Member Taco Bell

2023 – 2025

Entered customer orders quickly and accurately using point-of-sale systems.

Communicated effectively with customers and team members in a high-volume environment.

Managed multiple responsibilities simultaneously while maintaining cleanliness and efficiency.

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