Customer-Focused Administrative Professional with Quick Learner

Niajette Anderson

Executive Assistant

**** **** ****** *** **

Rahway, NJ 07065 201-***-****

***********@*****.***

SKILLS

● Excellent organizational and time management abilities

● Strong written and verbal communication skills

● Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

● Detail-oriented with a high level of accuracy

● Ability to multitask and prioritize effectively

● Strong problem-solving and decision-making skills

● Professional and friendly demeanor

● Ability to maintain confidentiality

● Familiarity with office management software and equipment EXPERIENCE

Plater / Food Preparation Assistant

Tough Love Meal Prep — 2021 – Present

● Plated and packaged prepared meals according to portion and presentation standards.

● Assisted with meal assembly while maintaining accuracy, speed, and consistency.

● Ensured food safety and sanitation guidelines were followed during preparation and packaging.

● Organized and labeled meals for distribution and customer orders.

● Collaborated with kitchen staff to maintain efficient production during high-volume meal prep periods.

● Maintained a clean and organized workstation to support smooth kitchen operations. Hostess / Server

Envy Bar & Grill — August 2024 – August 2025

● Greeted guests, managed reservations, and organized seating to maintain a smooth guest flow.

● Provided attentive table service, including taking orders, delivering food and beverages, and processing payments.

● Maintained detailed knowledge of menu items, specials, and drink offerings to assist guests with selections.

● Handled multiple tables efficiently while ensuring excellent customer service.

● Collaborated with team members to maintain a clean, organized, and welcoming dining environment.

● Resolved guest concerns professionally to ensure a positive dining experience. Hostess

Bonefish Grill — June 2023 – December 2023

● Greeted and welcomed guests warmly while creating a positive first impression of the restaurant.

● Managed waitlists and seating arrangements to ensure efficient table turnover and guest satisfaction.

● Answered phone calls and handled reservations using the restaurant’s booking system.

● Coordinated with servers and kitchen staff to maintain smooth dining room operations.

● Maintained cleanliness and organization of the host stand and lobby area.

● Assisted guests with menu questions and special requests. Money Power Respect Records, Atlanta, Georgia- Executive Assistant

November 2017- December 2023

● Assisted the executive team in managing daily operations, handling correspondence, and organizing meetings.

● Prepared and distributed meeting agendas and ensuring effective communication and follow-up.

● Coordinated travel arrangements, including booking flights, accommodations, and ground transportation.

● Managed the executive's calendar, scheduling appointments, conferences, and events.

● Maintained confidential files, records, and databases, ensuring accuracy and accessibility.

● Screened incoming calls and emails, providing accurate information and redirecting inquiries as appropriate.

● Prepared and proofread documents, reports, and presentations, ensuring adherence to company standards.

With A Touch Of Love, Montclair, NJ - To-Go Specialist June 2020 - Current

● Provide excellent customer service to guests who are ordering food for takeout by greeting customers, answering questions about menu items, and providing recommendations.

● Accurately and efficiently take orders from customers either in person, over the phone, or through online platforms. Ensure that all order details, including special requests and modifications, are recorded correctly.

● Carefully package the food items to maintain their quality and presentation during transportation. Ensure that the orders are properly sealed, include all necessary utensils and condiments, and are labeled correctly.

● Handle cash transactions, credit card payments, or any other form of payment for takeout orders. Accurately calculate the order total, process payments, and provide receipts.

● Work closely with the kitchen and other restaurant staff to ensure timely preparation of takeout orders. Communicate order details, relay any special requests or modifications, and coordinate pick-up times with customers.

● Double-check the orders to ensure that all items and requested additions or modifications are accurately included before hand off to the customer.

● Provide estimated wait times, inform customers of any delays, and keep them updated on the progress of their orders. Address any questions or concerns from customers regarding their takeout orders.

● Maintain a clean and organized work area, including the packaging station and order pick-up area. Ensure that supplies such as containers, bags, and utensils are well-stocked and readily available.

EDUCATION

Famous Bartending School, Newark, NJ - Bartender Certificate June 2022 - October 2022

Montclair State University, Montclair, NJ - No Degree, Child Life Specialty September 2005 - January 2008

Rahway High School, Rahway, NJ - High School Diploma September 2001 - June 2005

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