Motivated Server with Leadership and Nursing Focus

Alyssa Vizcaino

Los Angeles, CA 323-***-**** *************@*****.***

Professional Summary

Motivated and customer-focused professional seeking a server position where I can use my strong communication, multitasking, and leadership skills to create positive guest experiences in fast-paced restaurant environments. Experienced in customer service, handling high-pressure situations, resolving customer concerns, and training team members through management experience in the food industry. Passionate about providing friendly, efficient, and attentive service while maintaining professionalism and teamwork. Currently pursuing a nursing career, bringing compassion, responsibility, and strong people skills into hospitality and customer service.

Education

College of Nursing and Technology — Nursing Program Current – Expected Graduation: December 2027

● Currently enrolled in nursing school pursuing a career as a Registered Nurse

● Completing coursework focused on patient care, anatomy, physiology, microbiology, and nursing fundamentals

● Developing clinical, communication, and critical thinking skills in healthcare settings

● Passionate about providing compassionate and quality patient care East Los Angeles College

● Completed 60+ units in community college coursework

● Earned Associate Degrees in Natural Science and Behavioral Science Certifications

● CNA Certification – California Department of Public Health

● CPR/BLS Certified – American Heart Association

● MAB (Management of Assaultive Behavior) Certified

● Food Handler’s Card Certified

Work Experience

Manager

Jersey Mike's Subs 2023 – Present

● Delivered fast and friendly customer service in a high-volume restaurant environment

● Supervised team members and delegated responsibilities to maintain smooth daily operations

● Resolved customer concerns professionally while ensuring positive guest experiences

● Trained new employees on customer service, teamwork, sanitation, and restaurant procedures

● Worked efficiently during busy rushes while multitasking and communicating with staff

● Handled cash transactions, order accuracy, and front-of-house responsibilities

● Maintained cleanliness, food safety standards, and organized work environments

● Built strong communication, leadership, and problem-solving skills in fast-paced settings Volunteer & Leadership Experience

CNA Clinical Training

Sherman Oaks Hospital 2 Months

● Assisted patients with mobility, feeding, bathing, and personal hygiene

● Took vital signs and accurately documented patient information

● Supported nurses by reporting patient condition changes promptly

● Maintained a clean, safe, and supportive patient environment Children’s Hospital Shadowing Experience

● Observed pediatric patient care and hospital procedures

● Learned communication and family-support techniques in healthcare settings Counselor in Training (C.I.T)

C5 Los Angeles Summer 2023

● Mentored students and promoted teamwork and leadership development

● Assisted with behavioral management and activity coordination

● Helped create engaging group activities and supportive environments Skills

● Customer Service

● Fast-Paced Restaurant Experience

● Team Leadership

● Communication & Multitasking

● Cash Handling & POS Systems

● Conflict Resolution

● Food Safety & Sanitation

● Patient Care & Safety

● Vital Signs Monitoring

● Charting & Documentation

● Infection Control

● Bilingual: English & Spanish

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