Organized Multi-Role Professional with Initiative
Resume:
OBJECTIVE
Organized and dependable professional with a proven ability to manage multiple priorities while maintaining a positive attitude. Known for taking initiative and embracing added responsibilities to achieve team and organizational goals.
Peggy Schroeder
CONTACT
*************@*****.***
EDUCATION
DAKOTA WESLEYAN UNIVERSITY
BA, Religion & Philosophy
Minor History
2010
DAKOTA STATE UNIVERSITY
BGS, General Studies
Minor English
2023
SKILLS
Detail oriented
Communication
Problem Solving
Time management
Experience
SANFORD HEALTH
PATIENT ACCESS REPRESENTATIVE
July 2022 - Present
Serve as first point of contact for patients in person and by phone, ensuring a welcoming and efficient experience. Collect and verify protected health information while maintaining strict confidentiality. Assist with appointment scheduling and facilitate communication between patients and providers. Collaborate with multiple departments to coordinate patient care. Serve as Hero Ambassador to promote departmental recognition and morale.
VOLUNTEERS OF AMERICA, DAKOTAS
ASSISTANCT TEACHER
April 2018 – Dec 2021
INDEPENDENT LIVING SKILLS EDUCATOR
March 2022 – July 2022
Support lead teachers in maintaining a safe, nurturing environment for children. Assisted in curriculum implementation and student engagement activities. Oversaw the safety and supervision of residents. Documented and communicated observation of residents. Ensured meaningful engagement through mentoring, guidance, and structured activities. Completed required training, including informed trauma training, to maintain compliance with accreditation standards.
BARISTA MOCHAVINO
Feb 2013 – Sept 2017
Provided high-quality customer service in a fast-paced environment. Managed inventory, food safety, and cleanliness standards. Promoted events and specials through social media and in-store marketing. Maintained point of sale system and reconciled cash drawer.
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