Administrative Operations Professional with C-Suite Support

Charrise M. Ouska

*************@*****.*** 708-***-****

Experienced Administrative Professional

Resourceful, self-directed business administrative manager ready to support your organization’s operations, events and projects.

Solution oriented problem solver with the proven ability to blend hard and soft skills to manage multiple tasks and projects and deliver on-time and within budget Works collaboratively with management and C level staff to accomplish goals and deliver innovative solutions Enthusiastic team player who thrives in a fast-paced environment Ethical professional who believes in doing the right thing the right way.

Professional Experience

Duly Health and Care, Downers Grove, IL (Healthcare)

Executive Assistant July 2025 - current

Provide administrative support for the Chief Physician Executive and Chief Medical Officer, including intense calendar management and travel arrangements. Work in a close dyad with CEO and team to prepare for conferences, establish agendas, and create presentations.

Event planning and meetings – Shareholder, Leadership Conference, Internal Medical

oManage internal meetings offsite within separate groups of the organization

Administrative oversight

oManage complex calendars

oArrange travel and anticipate needs for smooth operations

oMaintain an elevated level of confidentiality

WM Cook Management, Oak Brook, IL (Providing consultative services to the food packaging industry)

Business Administrative Manager Sept 2020 – July 2025

Provide 24/7 administrative and operational support for all CEO activities such as HR/on-boarding, client development and engagement, mergers and acquisitions (M&A), and financials, including:

Project oversight, research, and documentation support

oDevelop and maintain complex schedules and agendas for project tasks and participants

oResearch and develop informational presentations

Event planning and execution

oManage client development, business, and PR events for small and large groups (10-300) – both onsite and offsite, including annual out-of-state events

Administrative oversight

oManage corporate and personal calendar and business correspondence

oArrange travel and anticipate needs for smooth transactions

oCoordinate and engage with business associates, clients, and external boards/forums on which the CEO served

LBP Manufacturing Inc., Cicero, IL (A leading producer of environmentally progressive and sustainable food/beverage packaging)

Business Administrative Manager/Executive Assistant Sept 2008 – Sept 2020

Through progressively responsible administrative roles, provide support for company president, office operations and event planning, including:

Plan company-wide and C-level events including local and out-of-town forums, conferences, and Board meetings

oBook guest speakers

oPrepare agendas and meeting materials

oDevelop and maintain event budgets

oManage domestic/international travel and meeting schedules

oOrganize 501-C fundraising events

Provide administrative support for company president

oCoordinate travel

oManage calendar and scheduling

oTriage calls

oCompile and review expense reports

Responsible for general office administration

oEffectively manage internal communications between management and staff

oCreate and maintain vendor contacts including negotiating

oMonitor and manage all office locations and test kitchen

oImprove efficiency in office systems

oOrganize tours and site visits

oSpearhead office renovations

Provide support for special projects including presentations and liaison with contractors and vendors

Heidrick & Struggles, Chicago, IL (Industry leading retained searched firm specializing in executive and on-demand talent matching and leadership coaching and development)

Senior Executive Assistant to the CFO Nov 2003 – Aug 2008

Function in various support roles to the CFO and team, including:

Manage events such as investor relations meetings, leadership forums, team building, and company outings

Project support

General administrative duties

oManage CFO schedule, calendar, agendas, correspondence, travel, and expense reports

oCoordinate meetings and prepare board books

oPrepare press releases (announcements and quarterly earnings – NASDAQ)

Trade Services International, Bensenville, IL (Global importing company for Albertson’s non-perishable goods)

Business Administrator Oct 2001 – Nov 2003

Manage the Phoenix and Bensenville offices and perform various administrative functions, including:

Event/meeting coordination

Special project support

Prepare Custom’s paperwork

Tracking/reporting cost savings

Whittman Hart/marchFIRST/Divine, Inc., Chicago, IL (Global professional service firm)

Senior Executive Assistant May 1998 – Oct 2001

Provide support for the Marketing and Investor Relations departments, including:

Coordination of efficient cross-team communications – providing front-line response and follow-up

Manage events/meetings and prepare corresponding materials

Education/Certifications

National-Louis University, Wheaton, IL

Notary Public

State of Illinois

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