Laboratory Operations Specialist with Training Expertise
Resume:
ADRIANNA KNIGHT
SUMMARY
Experienced Laboratory Assistant with strong expertise in laboratory procedures, specimen preparation, and safety compliance. Proven ability to train new personnel and maintain a clean, organized lab environment.
EXPERIENCE
Laboratory Assistant
AdventHealth Orlando, Florida February 2018 - Current
Maintained adherence to laboratory procedures, ensuring compliance and accuracy.
Isolated, identified and prepared specimens for examination.
Followed safety protocols while working with hazardous materials or chemicals in the lab.
Trained new personnel on proper use of laboratory equipment and techniques, enhancing team competency.
Performed diverse functions using computer-interfaced equipment, robotics and high-technology industrial applications.
Participated in meetings to discuss project progress, findings, and recommendations.
Prepared specimens and forms for transport to outside laboratories.
Maintained cleanliness of lab space and equipment, preventing contamination and ensuring safety.
Phlebotomist
Quest Diagnostics Longwood, Florida February 2016 - November 2017
Collected blood samples using proper techniques and safety protocols.
Ensured compliance by maintaining accurate patient records and documentation.
Guided patients through blood draw process, addressing concerns for comfort and understanding.
Ensured cleanliness and organization of the phlebotomy area and equipment.
Verified patient information prior to specimen collection.
Provided excellent customer service while interacting with patients.
Acted promptly in emergency situations to ensure patient safety and care.
Site Manager
Any Lab Test Now Longwood, Florida January 2012 - December 2015
Managed daily operations of lab testing services and staff scheduling.
Trained new employees on procedures and best practices for testing protocols.
Coordinated inventory management for lab supplies and equipment maintenance.
Responded promptly to customer inquiries or complaints.
Scheduled maintenance tasks and ensured all equipment was functioning properly.
Employed cost management techniques to maintain budget and increase revenue.
Retained records of supplies and tools used and tasks performed for each project.
Cashier
Pollo Tropical Sanford, FL September 2011 - May 2015
Processed customer transactions efficiently and accurately at a fast-paced restaurant.
Ensured cleanliness and organization of checkout area, contributing to positive customer experience.
Assisted customers with menu inquiries and recommended food options effectively.
Managed cash register operations, ensuring proper handling of cash and credit transactions.
Trained new cashiers on register procedures and customer service standards, enhancing team readiness.
Greeted customers and addressed inquiries about store products and services, fostering customer engagement.
Collaborated with front-end staff to provide customer assistance effectively.
Customer Service Representative
Customer Service Department Sanford, Florida June 2010 - August 2011
Answered customer inquiries, delivering accurate information on products and services to ensure customer satisfaction.
Provided tailored product recommendations to meet specific customer needs.
Assisted customers with inquiries to enhance their understanding of products.
CONTACT
*************@*****.***
Aubrey, TX 76227
SKILLS
Specimen preparation
Laboratory safety
Effective communication
Quality control
Data analysis
Inventory management
EDUCATION AND TRAINING
High School Diploma
Lake Mary High School, Lake Mary, FL
May 2011
Medical Assistant
Medical Assistant
Lincoln Technical Institute, Longwood, FL
May 2011
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