Engineering and Program Delivery Management Leader

PROFILE SUMMARY

Engineering and AI Program Management professional with extensive experience in leading enterprise-scale AI/GenAI, Compute Vision, Cloud, Digital Transformation, and Product Engineering initiatives across large global technology organizations.Proven expertise in defining AI strategy, product roadmaps, KPIs and leading end-to-end delivery of GenAI-powered products, intelligent automation solutions, analytics and cloud platforms from concept to production. Extensive experience of managing AI Agents, LLM-powered application development, Cloud Operations automation, Data Platforms, and enterprise cloud services. Strong background in driving AI adoption, value realization, portfolio governance, executive stakeholder management, Agile/SAFe delivery, and cross-functional engineering leadership. Passionate about leveraging Generative AI to improve operational efficiency, engineering productivity, customer experience, and business outcomes through scalable, data-driven solutions.

PROFESSIONAL HIGHLIGHTS

Received GE HealthCare CEO Award for outstanding program execution and ontime delivery of new Digital X-Ray Product

Drove end to end program delivery of Imaging Technology Platform for New Production Introduction (NPI) and Install Base(IB) product programs of GE Healthcare’s USD 8B Diagnostic imaging business

Managed development and production deployment of AI solutions including intelligent incident management, Jira triaging, issue summarization, runbook automation, document generation, test automation, and code quality governance, improving operational efficiency and developer productivity by 20% for Oracle DB Cloud

Built an offshore vendor delivery team by transitioning legacy product ownership, establishing RFPs, contracts, SLAs/OLAs, driving Agile transformation, and implementing governance to improve delivery performance and vendor accountability

Led Agile, DevOps and operational transformation across organizations of over 100+ engineers, improving delivery predictability, release quality and operational maturity.

PRODUCT and ENGINEERING LEADERSHIP

Strategic Planning & Roadmap Management Portfolio & Program Governance End-to-End Program Management AI Strategy Product Launch and Go-To-Market Production Support Executive Stakeholder Management Engineering Leadership Executive Communication Program Increment (PI) Planning Business Reviews (WBR, MBR, QBR) KPI & Metrics Reporting Data-driven Decision Making Customer Success Transition Management Budgeting Vendor Management Risk Management Team Building Agile & SAFe Leadership PMO Leadership DevOps SRE

AI/GenAI/ML

LLM Deep Learning PyTorch LangChain LangGraph AI Infra AI Platform AI Agents Agentic AI LLM Applications Grounding RAG Vector DB Prompt Engineering Context Window Multimodal Models AI Governance AI Adoption & Value Realization AI KPIs & Success Metrics LLM Evaluation AI Workflow Automation Guardrails MLOPS Compute Vision LLM Tools: ChatGPT Claude Gemini Notebook LLM

TECHNICAL SKILLS

Cloud: OCI, AWS, Azure, Multi-Cloud Data Analytics: Data Platform, Analytics, ETL Pipeline, Data Quality, Oracle Apex Tools: Jira, Confluence, Bitbucket, DevOps: CI/CD, Git, Jenkins Languages: Java, C/C++, Python Architecture & Frameworks: Microservices, REST APIs, React Databases: Oracle, NoSQL Cloud Security: Vulnerability Management, Threat Modeling, Data Security, IAM, RBAC

CERTIFICATIONS

AI Foundations Course Completion Certificate from OpenAI

Microsoft Certified Azure Fundamentals

Certified Scrum Master(CSM) from ScrumAlliance

Certified Scrum Product Owner(CSPO) from ScrumAlliance

WORK EXPERIENCE

Oracle India, Bangalore Jan 2020 till date

Role: Global Technical Program Manager - DB Cloud, GenAI & DevOps

Responsibilities:

Leading complex cross-functional global programs across multiple product lines of Database Cloud, GenAI Agent/App development, Data Analytics, Cloud DevOps & SRE programs from strategy and planning through engineering execution and product launch

Define the strategy, roadmap, and execution plan for an enterprise GenAI platform, AI Agents, and AI Applications to transform Oracle Database Cloud Operations, improve developer productivity, automate operational workflows, and enable customer-centric AI use cases.

Managing end-to-end development and production deployment of AI Agents and Applications for runbook automation, intelligent issue triaging, issue summarization, Jira proximity analysis, database analytics, SOP automation, Canary automation, document generation, business metrics reporting, code generation, code review, and bug analysis, reducing operational costs by 20% and improving engineering productivity.

Established AI product governance by defining success metrics, tracking adoption and consumption, measuring business value realization, and driving continuous improvements through KPI dashboards and executive reporting.

Driving cloud operations projects for reducing operational cost and improving product quality through observability, incident reduction, RCA, CAPA and automation

Driving Agile/SAFe adoption and continuous improvement initiatives across the org to increase engineering team velocity, execution quality, prediction release and portfolio efficiency.

Major Accomplishments

Successfully delivered and productionized a portfolio of below enterprise AI Agent/Apps

Developer Productivity:

Agents: Dev Agent, SCM Agent, API Agent, Communication Agent,

Apps CoDev

Cloud Operations:

Agents: Doc Agent, DB Agent, sysDM Agent, SOP Agent, Triage Agent, Incident Agent, Security Agent

Apps: DocuMind, TriageX, IncidentOrbit, sysScope, ExaBot, SecAlert

Business Intelligence and Analytics: BizPulse

Drove Cloud Observability, Managed service development and SRE automation initiatives from concept to development, production readiness and deployment across Cloud regions which has helped reducing operational incidents by ~15%

Delivered Data Platform, Data Catalog, Data Quality and Business Metrics Analytics programs including infra setup, data migration and production release for quality data available for consumptions and improving service quality, executive reporting and business insights

Cogniphi Technologies, Trivandrum & Bangalore Jul 2019 – Jan 2020

Role: Delivery Manager

Accountabilities:

Managed delivery of Artificial Intelligence, Vision Intelligence, cloud-based Telematics, Security surveillance and digital transformation solutions to different customers ensuring timely delivery, quality and within budget.

Build a delivery team by hiring new talents, setting up goals, building team culture, defining processes, tools, metrics, transforming team into agile and processes to increase productivity and conducting regular appraisals

Drove Digital Transformations of MRF Type Ltd production environment using cognitive digital solution and Vision Intelligence by working with pattern team for model development and training, solution development and deployment on customer sites and post deployment support

In Collaboration with ICMR( Indian Council of Medical Research ), UST Global, drove prototyping and clinical evaluation of a Artificial Intelligence and Vision Intelligence solution for detecting Tuberculosis (TB)

Amazon, Bangalore Feb 2018 – Dec 2018

Role: Sr. Technical Program Manager

Accountabilities:

Responsible for driving end to end program management of developer reporting and strategic programs for Amazon’s Appstore business by defining the product vision, strategy and roadmap in a data-driven and working backward approach

End to end ownership of cross-functional programs including product definition, roadmap planning, resource planning, project execution, risk management, communication and product launch planning

Prepared product launch plan and managing launch activities ensuring engineering readiness, QA completion, InfoSec and legal reviews, tech documentation, operational readiness, post launch support readiness, dashboard for system monitoring, beta launch, and conducting Go/No-Go review with leadership and stakeholders for product to go live.

Drove technical discussions, deep dive reviews, defining KPIs, metrics, SLA and facilitating collaboration between different data supplier’s teams for fetching, processing and supplying quality data ontime to the consumer teams

Drove regular program reviews meeting, Sending WBR and QBR reputes to senior management and stakeholders on program status, risks, dependencies and change control

GE Healthcare, Bangalore Mar 2004 - Jan 2018

Career Growth Path:

Staff Technical Project Manager & Release Train Engineer

Lead Program Integrator

Senior Systems Specialist/Team Lead

Senior Design Engineer

Staff Technical Project Manager, Imaging Technology Apr 2010 – Jan 2018

Accountabilities:

Led end-to-end engineering programs for GE Healthcare's Imaging Technology Platform across multiple product lines (MR, CT, PET, MRPET, AW, and X-Ray), driving product strategy, roadmap execution, release planning, and global cross-functional delivery.

As Release Train Engineer, drove annual planning, defined overall product strategy, program roadmap, resource allocation plans, budget, program governance, improving sprint/say-do-ratios and general program requirements for the business unit.

Defined release cadence, Program Increment(PI) goals, driving Program Increment(PI) planning, defining build strategy, managing risks and dependencies, conducting reviews, demos and backlog readiness & forward planning for upcoming program increments, preparing sprint and release metrics and sending status updates to leadership

Defined software branching and merging strategy, build rhythm, CI, CD, test automation, Test Driven Development, performance and reliability test and sonar static code analysis for delivering high quality software releases

Defined KPIs and prepared key metrics, monitored delivery performance KPIs, trends and facilitate corrective preventive measures with the engineering teams.

Directed PMO governance, stakeholder management, customer engagement, and executive program reviews while mentoring project managers and driving continuous improvements in delivery excellence, engineering productivity, and regulatory compliance.

Major Accomplishments

Received the GE Healthcare CEO Award for outstanding program leadership and on-time delivery of business-critical imaging platform programs.

Successfully managed $20M imaging platform portfolios across multiple product lines, delivering high-quality releases with Zero Production Stop and Zero Service Stop, while supporting over 100,000 deployed customer systems with SLA-driven maintenance and operational excellence.

Established enterprise PMO governance, delivery standards, and an offshore vendor delivery organization by driving Agile transformation, executive governance, RFPs, SLAs/OLAs, and mentoring program managers to improve delivery consistency, operational efficiency, and vendor performance.

Other Roles Played in GE Healthcare Mar 2004 - Mar 2010

Software Engineer:

Developed enterprise healthcare software including Patient Registration, Scheduling, PACS and Healthcare Information Systems while progressively growing into leading engineering team and delivery leadership roles

EDUCATION

EGMP-Executive General Management Program (from Indian Institute of Management, Lucknow)

MCA-Master in Computer Application (from Sikkim Manipal University)

B.Sc -Bachelor of Science (from Berhampur University, Orissa)

TRAINING

Trained PMP from PMI Bangalore Chapter Trained Scaled Agile Framework( SAFe) Trained Six Sigma Green Belt

Building Essential Leadership Skills (BELS) Personal Leadership Strategies (PLS) Leadership Development Course (LDC) Presentation skill and Team Building

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