Customer Service Professional Seeking Growth Opportunities
Resume:
OBJECTIVE
To seek employment within an
environment that will challenge me
further; while allowing me to
contribute to the continued growth
and success of the organization. In
addition, to make use of my
interpersonal skills to achieve the
goals of a company that focuses on
customer satisfaction and customer
experience and provides me with the
opportunity to meet and exceed
assigned goals.
Brianna
Roberts
Organized professional with a dynamic experience with over 5 years within the Customer Service industry, looking a full time position to advance my career path and enhance my skills within the work environment.
CONTACT
• **************@*****.***
• Fern Grove, Ocho Rios P.O Saint
Ann
EDUCATION
HEART TRUST NTA 2020
• Certificate in Customer
Service
Moneague College 2016-2018
• Associate Degree in
Psychology
Ocho Rios High School 2011-2016
• 6 CSEC Subjects
Religious Education- II
Integrated Studies-III
Social Studies-III
Visual Arts-III
English Language-III
Mathematics-III
SKILLS
• Great Interpersonal Skills
EXPERIENCE
SNACK STEWARD- MARELLA CRUISELINE
Jan 2024 – Jan 2025
• Maintain assigned station in the buffet restaurant.
• Replenish food and beverage in the buffet line promptly.
• Welcome guests sitting in the assigned section,taking care of their requests and promptly emptying and cleaning dirty tables, ready to invite the next guests.
• Maintain cleanliness of assigned work area, following Shipsan and the United Public Health rules and
regulations.
ASSISTANT TEACHER- OCHO RIOS PRIMARY SCHOOL
Jan 2019 – Jul 2024
• Provide support to the teacher to ensure safe and simulating educational environment.
• Assist the teacher in planning and preparation for daily activities ; aide instructional efforts of the teacher.
• Helping children understand the rules and routines of the classroom and school through modeling appropriate
behavior.
• Observing students to identify any behavioral issues that may require intervention by the principal or counselors. TRANSCRIBER- FIVERR PLATFORM FREELANCE
Feb 2019 - Oct 2023
• Reviewing transcripts for accuracy,punctuation, spelling, grammar, formatting, and other errors.
• Task Initiative
• Organizational
• Customer Service
References
Raviv Baxter
Teacher
Audrey Sutherland -Grant
Teacher
• Following specific standards for formatting transcripts using word processing software.
• Noting any technical difficulties with the recording such as overlapping voices, long pauses, in conversation where speakers cannot be heard clearly.
• Proofreading transcripts to ensure that they are free of errors before they are sent to clients.
Contact this candidate