Restaurant Operations Executive with 35 Years Experience
Resume:
DEBORAH CUNNINGHAM
******@*****.***
PROFESSIONAL SUMMARY
Thirty- Five (35) years experience in marketing, management and troubleshooting theory, and two (2) years of experience in environmental engineering; including promotion, advertising, pricing, distribution, product development and market research. Proper procedures on QSC; provided in-depth training program, assisted in the development of policies and procedures. Development of better communication between management, initiated mechanisms for quality control, prepared safety & health plans, conducted health and safety training
CERTIFICATION
- Hamburger University, Oakbrook, Illinois
- 1993 Ronald McDonald Award for local store advertising
- 1995 Store Décor Award
- U.S. Government Purchasing Certification
- State P.E.T. exam
PROFESSIONAL EXPERIENCE
McDonalds - General Manager- Jacksonville Fla. 2017-2020 McDonalds – General Manager - Beech Island, Beech Island SC - September 2012 -2017
- Controlled all aspects of operations, administration, and personnel pertaining to this restaurant.
- Consulted with management on proper procedures to follow for best QSC
- Developed Management and crew on responsibility
- Provided a in-depth training program
- Controlled food and beverage purchasing, payroll, and operational budgets.
McDonalds – General Manager - San Antonio, TX - September 2002 – June 2007
- Developed, launched, and managed 3 McDonalds restaurant in Texas
- Analyzed each restaurant to maximize revenue leading to yearly sales increases for 5 years.
- Controlled food and beverage purchasing, payroll, and operational budgets.
- Managed banking, accounts payable, and vendor relationships.
- Exemplary staff relationships with retention rate of 20% of original employees.
- Sponsored local school and church returning 10% of sales back to schools and churches.
McDonald’s - Manager January 1981 – January 1998
- Taking revenues from $800,000 dollars to $1.24 million
- Managed all phases of HR including hiring, training, evaluations, benefits, & compliance with hiring laws.
- Controlled annual food and beverage purchasing budgets
- Actively participated in sponsoring community events from fund raisers for the community projects.
- Implement ISP in Pensacola Fl and New Orleans LA
- Organized proper procedures on weekly and monthly stats
- Set standards for proper schedules, daily cash sheet, purchasing and billing ledgers
- Assisted in the development on policies and procedures
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