Restaurant Operations Leader with profits-driven Growth
Resume:
DANIEL PASTOR
*** ***** **. ****, ** ***** 703-***-**** *********@*****.***
PROFILE SUMMARY
Experienced multi-unit restaurant leader with over 15 years of success driving operational excellence, profitability, team development, and guest satisfaction across high-volume food service organizations. Proven ability to lead multi-market operations, oversee large teams, improve financial performance, and develop future leaders. Skilled in coaching, strategic planning, labor and food cost management, and operational execution.
PROFESSIONAL EXPERIENCE
District Manager - Austin & San Antonio Markets Jan 2025 – Present Potbelly Austin & San Antonio, TX
Oversee operations for multiple Potbelly restaurant locations across the Austin and San Antonio markets, driving brand consistency and excellence. Lead and support General Managers to maximize profitability and guest satisfaction metrics. Analyze P&Ls, labor reports, food costs, and sales trends to identify growth opportunities. Conduct regular store visits and operational audits to ensure compliance with performance standards and food safety.
Partner with corporate leadership on strategic initiatives and new operational rollouts. General Manager / Training Lead Feb 2020 – Jan 2025 Potbelly Austin, TX
Managed all aspects of daily restaurant operations including hiring, inventory, and staff development.
Maintained high standards for food quality and guest satisfaction while strictly monitoring labor and food costs.
Coached and developed shift leaders and assistant managers for advancement into leadership roles.
Analyzed P&Ls to implement strategies that improved overall store profitability. Sales Consultant Feb 2018 – Feb 2020
CarMax Chicago, IL
Guided customers through the vehicle purchasing process, earning President's Club recognition within the first year.
Maintained extensive product knowledge across a diverse inventory of new and used vehicles. General Manager 2017 – 2018
Chuy's Tex Mex Warrenville & Schaumburg, IL
Served as Opening General Manager responsible for front-of-house development and staffing. Managed payroll, budgets, and P&L performance to maximize unit profitability.
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General Manager 2012 – 2016
Uncle Julio's Fine Mexican Food VA & IL Markets
Managed multi-million-dollar operations ($5M–$7M annual revenue) with a focus on leadership development.
Mentored management teams to prepare leaders for promotion and expanded organizational capacity.
SKILLS & CERTIFICATIONS
Professional & Technical
Multi-Unit Operations & District Leadership
P&L Analysis, Budgeting & Cost Control
Aloha & Micros POS Systems
Fluent in Spanish
Certifications
ServSafe Certified
Food Handler's License
Operations & Sales Coaching
EDUCATION
Florida Southern College Lakeland, FL
Completed 66 Credit Hours (2001–2002)
Christopher Columbus High School Miami, FL
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