Administrative Professional with Healthcare Experience
Resume:
Victoria E. Saunders
Corsicana, Texas 75110
***********@*****.***
Education
May 2012- December 12, 2014
Texas A&M University-Commerce
Bachelors in Applied Arts and Sciences
Major: Business
August 2008-May 2012
Navarro College
Associate in Science
Major: Psychology
Affiliations
Sigma Alpha Pi National Honor Society of Leadership and Success Psi Beta National Honor Society in Psychology
Experience
07/01/2025-Current
Ennis Regional Medical Center
Admitting Registrar
Ennis, Texas 75119
ER clerk, Check patients in and out, Verify and update insurance, Create estimates, Take payments, Update patient demographics, Obtain authorizations, Admits and discharges, Radiology schedules, Answer and transfer calls, Audits, and anything else asked of me.
03/12/2024-01/28/2025
Aqua Transfer and Energy Services & Target Underground LLC Administrative Office Assistant
Corsicana, TX 75110
Manage all employee credit cards, Keep up with receipts, Keep up with truck, trailers, and equipment titles and registrations, Help HR put in all new hires into the Sage system, Keep up with DOT driver records, Keep up with company loans, Keep up with insurance payments, Manage rental properties, Manage utility bills for the company, Run man hours report, Complete end of month taxes report for each job, Double check Payroll each week, Cross trained in Accounts Payable, Human Resources, and Payroll to cover for sick days and vacations, Help supervisor with projects as needed, Keep files organized, Answer all calls. 08/15/2023-02/09/2024
Community Health Systems-Patient Caller
Remote-Corporate Office for Navarro Regional
Call patients about upcoming scheduled procedures, Update patient demographics, Verify insurance, Discuss payment options, Take Payments, Set up Payment plans, Answer incoming calls, Help coworkers with work-load, Give patients directions and transfer calls to correct departments.
03/09/2016-02/09/2024
Navarro Regional Hospital- Admitting Supervisor
Corsicana, TX. 75110
Schedule all registration clerks hours, Complete daily reports, Audit all registration clerks, Train all new employees, Order inventory, Registration for the Emergency Room, Check patients in and out fast and accurately, Update all accounts, Work in the Outpatient Surgery Registration, Outpatient Lab and Radiology Registration, Radiology Reception, Vein Clinic, Print imaging discs, Complete all Reference Labs, Operator for transferring all calls throughout the hospital, Call Codes with overhead paging system, Verify insurance, Accept payments and set up Time Pay arrangements for patients, Create new Doctors into the system, Complete HMS orders, File and organize efficiently, Show empathy for patients. 08/2015-01/2016
Teletech-United HealthCare Insurance Agent
Ennis, TX. 75119
Obtained a license to sale insurance, Call center duties including taking inbound and making outbound calls, Assist consumers with finding the best plan available to them, Answer all questions with job aids available, Use of multiple links and websites at once, Work as a team and sufficient on my own, and Assist fellow employees where help was needed.
11/2013-08/2015
AAA Home Health Care-Aide
Dallas, TX 75247
Home healthcare services, Clean house, Grocery shop, Pick up prescriptions, Assist patients with bathing and dressing, Change post-op dressings, Cook dinner, Feed patients, Dispense their medications, Take to and from doctor visits, Care for patients with any necessary needs.
09/2009-10/2013
Gander Mountain- Customer Service Lead
Corsicana, TX. 75110
Trained new employees, Returns/exchanges, Completed planograms, Scheduled Hunters Safety Course, Cashier, Hunting/fishing licenses, Inventory, Managed safety deposits, Assisted other departments, House charges & Tax exempt, Arranged display cases, Produced labels & Barcodes, Developed work lists for colleagues, Kept work area clean & organized, Stock, Answer all calls, & Tag defective items/check expiration dates.
Skills:
● Team player
● Trainer for new employee on the job training & orientation
● Telephone switchboard etiquette
● Proficient with Word, Excel, PowerPoint, Outlook, Google Sheets, 65 WPM
● Fax/Copier/Printer
● File Management
● Hunting/Fishing License Machine
● Analyze & problem solve
● Self-motivated
● Safety conscious
● Great multi-tasking
● Fast Learner
● Assisting Customers
● Finding work to keep busy
● Knowledgeable of different payment methods
● Complete work in timely manner
● Communicate effectively
References (available upon request)
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