Administrative Support Professional with Office Management Experience

Pamela D. Riley

***** ****** **. *******, ***** *7041

832-***-****

OBJECTIVE: I am interested and eager to be in an administrative position with an organization where my education, knowledge, skill set, and experience can be useful.

EXPERIENCE:

08/2020 - Present ALDINE ISD- Teacher - Long Term Substitute Monitor and teach Pre-K classroom daily curriculum, provide IEP goals, provide weekly lesson plans and activities for students. 10/2019– 03/2020 KLEIN ISD – Para- Professional – COVID-19 Monitor and assist in teaching daily classroom curriculum, assist with meeting students’ accommodations within the classroom, take student’s to outside classroom activities.

10/ 2008 – 10/2019 MUSTANG CLUB AND MOTEL- Office Manager- OWNER PASSED Process accounts payables collect rental payments, post payments on accounts, processed incoming mail, answered phones. 10/2016- 08/2019 ALDINE ISD- Inclusion Aide –ILLNESS (MOTHER) Monitor and assist in teaching daily classroom curriculum, assist with meeting students’ accommodations within the classroom, taking notes on students’ progress for ARD’s and other meetings. Substitute Teacher – Grades Pre- K to 12th, monitor and with daily feeding, changing, teaching current grade curriculum, monitor GPS bus tracking systems at call center. 09/2014-08/2015 ADVANCED ORTHOPEDICS & SPORTS MEDICINE - Medical Front Office Process medical records, ROI, update/maintain and audit patient demographics for charts, check-in/ check-out patients, collect Current and pass payments dues on accounts, batching/cash balances daily, insurance verification. 06/2012-07/2014 PROHEALTH STAFFING- MD Anderson Cancer Center- Sr. Secretary-Oncology Maintain patient demographics and charts, edit transcriptions, process referrals, and account reconcile, make travel arrangements, monitor physician’s budgets, claims processing, and produce memos and reports. Methodist Neurology Institute-Secretary/ Front Desk – Edit medical transcriptions, process, edit memos and referrals, call backs to patients, and monitor charts, insurance verification, check-in/ out, process claims, monitor doctor schedules. 09/2009-01/2014 SPRING BRANCH ISD - Substitute Teacher Grades Pre-K to 12th, monitor and teach basic class curriculum. Experience working with children with developmental disabilities h including, ESL, Autism, behavioral and life skills. 11/ 2007 - 06/2008 BURNETT STAFFING SERVICES-Contract Assignments Cameron Compression Systems and ABC Roofing Supplies - Administrative Assistant Processed domestic & international Invoices for account payables, process bills of lading, back up PBX, process incoming and outgoing perusals, answer phones, and filing.

03/2007- 08/ 2007 DEAN’S PROFESSIONAL SERVICES-Contract Assignment MD Anderson Cancer Center- Sr. Secretary-Pathology - Edit transcriptions, update and patient’s charts, process referral, and account reconciles, make travel arrangements, monitor physician’s budgets, claims processing, produce memos and edit reports. SKILLS: Account payables, accounts receivables, inventory, PBX, 10- key, typing, filing, collections, payroll . Computer Programs: MS Word, Excel, Access, Outlook, Lotus Notes, QuickBooks, WordPerfect, SAP and PowerPoint EMR. EDUCATION: University of Phoenix- Healthcare Administration (Bachelors) Houston Community College –General Office Specialist (Certificate) University of Texas Health Science Center- Phlebotomy/Laboratory Technician (Certification)